When you use Microsoft Exchange Server 2010 Outlook Web App to access shared folders that are shared from a Microsoft Exchange Server 2013 mailbox, you receive the following error message:
A problem occurred while you were trying to use your mailbox
This issue occurs because a special mailbox property is not converted correctly to MAPI for Outlook Web App.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 3071776 - Last Review: Sep 15, 2015 - Revision: 1
Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard Edition