Performance issues occur in an Exchange Server 2013 environment that's running BlackBerry Enterprise Server 5

Applies to: Exchange Server 2013 EnterpriseExchange Server 2013 Standard Edition

Symptoms


The main performance issues in a Microsoft Exchange Server 2013 environment that's running BlackBerry Enterprise Server 5 are as follows:
  • logon failures
  • receiving non-delivery reports
  • a high CPU usage
Note The performance issues include but don't limit to the previous issues.

Cause


This issue occurs because Exchange Server 2013 hasn't materialized the new restriction from BlackBerry Enterprise Server 5.

Resolution


Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.