FIX: File-reading errors on HMI systems in Windows Embedded Compact 2013


This article describes an issue that triggers file-reading errors on human-machine interface (HMI) systems in Windows Embedded Compact 2013. An update is available to resolve this issue. Before you install this update, all previously issued updates for this product must be installed.


When you insert an audio CD into a device that's running Windows Embedded Compact 2013, HMI systems display the following error message:

\"File reading error\"

Several moments later, the system displays the following error message:

\"File not supported\"

Software update information

Download information

Windows Embedded Compact 2013 Monthly Update (July 2015) is now available from Microsoft. To download this Windows Embedded Compact 2013 monthly update, go to Microsoft OEM Online or MyOEM.


This update is supported only if all previously issued updates for this product have also been installed.

Restart requirement

After you apply this update, you must perform a clean build of the whole platform. To do this, use one of the following methods:
  • On the Build menu, click Clean Solution, and then click Build Solution.
  • On the Build menu, click Rebuild Solution.
You do not have to restart the computer after you apply this software update.

Update replacement information

This update does not replace any other updates.

File information


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Learn about the terminology that Microsoft uses to describe software updates.

Article ID: 3082659 - Last Review: Aug 20, 2015 - Revision: 1