October 13, 2015, update for OneDrive for Business for Office 2013 (KB3085509)

Applies to: Microsoft Office 2013 Service Pack 1OneDrive for Business

This article describes update KB3085509 for OneDrive for Business for Microsoft Office 2013 that was released on October 13, 2015. This update has a prerequisite.

Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

  • Translates some terms in multiple languages to make sure that the meaning is accurate.
  • Fixes the following issues:
    • When you try to synchronize a new library or an existing library by using OneDrive for Business, you may receive the following error message:
      Error Code =0x80004005; Error Source=Groove.
    • When you try to upload a file that has a path length between 250 and 259 characters to OneDrive For Business, the file is ignored by the sync client, and you receive a message that looks something like:
      path too long.

      In this situation, you don't receive any notification that indicates that the file hasn’t been uploaded.

    • When you use OneDrive for Business to synchronize a SharePoint library, you may encounter a permanent error and the library is no longer synchronized. When this issue occurs, you may receive the following error message:
      An error has occurred while attempting to sync this document library.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center.If you're not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files .

Update information

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
  1. Open an Office 2013 application, such as Microsoft Word 2013.
  2. On the File menu, select Account.
  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
Office 2013 Click-to-Run installationMSI-based Office 2013
The screenshot for Word Click To Run The screenshot for Word MSI


See the information about the standard terminology that is used to describe Microsoft software updates . The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.