September 8, 2015, update for Word 2010 (KB3085518)

Applies to: Microsoft Office 2010 Service Pack 2Microsoft Word 2010

This article describes update KB3085518 for Microsoft Word 2010 that was released on September 8, 2015. This update has a prerequisite.

Improvements and fixes

Fixes the following issues:
  • When you reopen a drawing that contains a Word object in Visio 2010, the Word object that's displayed as an icon doesn't appear. If you press Ctrl + A to select all shapes in the document to locate the Word object and then try to change the icon in the Convert dialog box, you receive the following error message:
    An error (1424) occurred during the action Convert Object.
    The object is empty.
  • The RestrictedBrowse policy doesn't work correctly for Office 2010 applications.
  • When you type upper quotation marks in Latvian in Word 2010, lower upper quotation marks are displayed instead.
  • When you reply or forward a HTML email message that contains a URL in Outlook 2010, the URL is truncated unexpectedly.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

If you're not sure what platform (32-bit or 64-bit) you are running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files .

Update information

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Office 2010 Service Pack 2 installed.


See the information about the standard terminology that is used to describe Microsoft software updates . The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.