November 10, 2015, update for Outlook 2013 (KB3101488)

Applies to: Microsoft Office 2013 Service Pack 1Outlook 2013

After you install this update, you may experience frequent crashes in Microsoft Outlook 2013. To resolve this problem, uninstall this update, and then install the November 19, 2015, update for Outlook 2013 (KB2975838).


This article describes update 3101488 for Microsoft Outlook 2013, which was released on November 10, 2015. This update also applies to Office Home and Student 2013 RT and to other versions of Office that contain Outlook 2013. This update has a prerequisite.

Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

  • Adds a Group Policy that lets administrators disable the Do Not Send a Response option when attendees accept a meeting request. This policy disables the third option in the meeting response dialog box and on the shortcut menu. It also disables the option when you delete a meeting request.

    Note To set the Group Policy, see KB3085591.
  • Translates some terms in the Portuguese version of Outlook 2013 to make sure that the meaning is accurate.
  • Fixes the following issues:

    • After you experience certain http errors such as a time-out in Outlook 2013, Outlook 2013 may not connect to the mail server.
    • Assume that Outlook 2013 connects to an Exchange server in an intranet by using the MAPI over HTTP transport protocol. If you open the Connection Status dialog box, the Authn column displays Error* but not AutoLogon*.
    • Screen reader can't read the number of unread email messages in an email folder.
    • When you save an email message that contains many attachments with long names in Outlook 2013, the names of the attachments are changed and switched.
    • When you do a Save as operation for a custom form in Outlook 2013, there's no response and no dialog box appears.
    • After you edit a distribution list in active directory in a global address book in Outlook 2013, the edit isn't saved.
    • When you use a quick step to create a task in a secondary mailbox, the task is saved to the primary mailbox and the owner is also set to the user of the primary mailbox.
    • When you do a full-text search of attachments in a shared folder in Outlook 2013, no results is returned.
    • After administrators set a max number of exchange accounts to a nonzero value in the policy section, Outlook 2013 doesn't respect the set value.

      Note To specify a max number of exchange accounts that can be set in Outlook 2013, see KB3101356.
    • After a full synchronization for an IMAP account in Outlook 2013, you experience one of the following issues:

      • Content is moved to a renamed folder unexpectedly.
      • You can't import content to folders that have common hierarchy separators in the name.
      • Email messages display a size of 0 bytes.
      • The attachment icon disappears for copied messages.
    • When you select the desktop alert to open an email message in Windows 8 or a later version of Windows, Outlook 2013 still sends a read receipt even if the Never prompt for read receipt option is enabled.
    • When you print preview a meeting in Outlook 2013, all rooms of the room list are displayed rather than only the selected room.
    • You can copy content in the preview pane of an IRM protected email message in Outlook 2013.
    • When you use the MAPI over HTTP transport protocol in Outlook 2013, you may experience repeated reconnect attempts. This issue occurs because the X-PendingPeriod header field isn't respected.

      Note To fix this issue, install this update together with MS15-116: Description of the security update for Office 2013: November 10, 2015 (KB3101360). See KB3101355 for more information.
    • Assume that you connect to an Exchange Server 2007 server or an Exchange server for which the AutoDiscover service isn't set. After you upgrade the Click-to-Run edition of Office 2013 to the Click-to-Run edition of Office 2016, you can't connect to the Exchange mailbox any longer. This update prevents the automatic upgrade from Office 2013 to Office 2016.

      Note For more information, see KB3085986.

Update information

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Open Microsoft Outlook 2013.
  2. On the File menu, select Account.
  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
Office 2013 Click-to-Run installationMSI-based Office 2013
The screenshot for Outlook Click to Run The screenshot for Outlook MSI


See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File Information

The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.