Internet Explorer 11 or Internet Explorer 10 freezes when you print a webpage Email Print Content provided by Microsoft Select Product Version All ProductsInternet Explorer 10Internet Explorer 11 Symptoms This issue occurs when you print a webpage through a certain printer driver that invokes a modal dialog box, such as the File Picker dialog box. Resolution To fix this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update. Additionally, see the technical information about the most recent cumulative security update for Internet Explorer.Note This update was first included in the November 2015 security update for Internet Explorer (MS15-112). Status Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. References See the terminology that Microsoft uses to describe software updates. Properties Article ID: 3110023 - Last Review: Nov 10, 2015 - Revision: 1 Applies to Internet Explorer 11, Internet Explorer 10 Was this information helpful? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.