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After you install this update, Outlook 2010 may start only in safe mode. If this issue occurs, uninstall the update. A new version that contains the fix for this issue as well as the fixes listed below is available from KB3114560.

Summary

This article describes update KB3114409 for Microsoft Outlook 2010, which was released on December 8, 2015. This update has a prerequisite.

Improvements and fixes

  • Adds administrative support to prevent Outlook 2010 from booting into safe mode. Administrators set this function in some scenarios when they have add-ins that must be enabled.

    Note To enable this function, see How to use the Windows registry to prevent Outlook 2010 from starting in safe mode after it crashes.

  • Fixes the following issues:

    • Assume that an email message is sent programmatically in Outlook 2010. When you try to send another email message to the same recipients, you don't get any suggestion for the recipient names. This issue occurs because the recipients aren't added to the nickname cache.

      Note To fix this issue, see No suggestion for recipient names when you try to send email messages to same recipients in Outlook 2010.

    • If an appointment or a meeting length is less than 24 hours but it spans across midnight, it's displayed as two appointments or two meetings in the month view in Outlook 2010.

    • You experience repeated reconnect attempts because the X-PendingPeriod response header isn't respected for the MAPI over HTTP transport protocol.

    • Consider the following scenario:

      • An email message has multiple attachments.

      • The file names of the attachments contain characters other than US-ASCII.

      • The order of the files is sorted by Unicode that differs from the order by the current system locale (such as Japanese and Russian).

      In this situation, the file names may be overwritten by another file name or swapped.

Update information

Restart information

You may have to restart the computer after you install this update.

Prerequisite

To apply this update, you must have Microsoft Office 2010 Service Pack 2 installed.

Note You may also need to apply Language Pack Service Pack 2 for any Language Packs you previously installed.

More Information

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and then select update KB3114409, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and then select update KB3114409, and then select Uninstall.

Windows 7, Windows Vista and Windows XP

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Use one of the following procedures, depending on the operating system that you're running.

    • Windows 7 and Windows Vista

      1. Select View installed updates.

      2. In the list of updates, locate and select update KB3114409, and then select Uninstall.

    • Windows XP

      1. Select the Show updates check box.

      2. In the list of updates, locate and select update KB3114409, and then select Remove.


References

Learn about the standard terminology that Microsoft uses to describe software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File Information

The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

outlook-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Cnfnot32.exe_0004

Cnfnot32.exe

14.0.7159.5000

228,416

02-Sep-2015

12:32

Contab32.dll

Contab32.dll

14.0.7159.5000

181,336

05-Sep-2015

13:23

Dlgsetp.dll

Dlgsetp.dll

14.0.7159.5000

118,456

02-Sep-2015

12:32

Emsmdb32.dll_0005

Emsmdb32.dll

14.0.7164.5000

2,628,352

12-Nov-2015

01:04

Envelope.dll

Envelope.dll

14.0.7164.5000

220,360

11-Nov-2015

10:54

Exsec32.dll_0001

Exsec32.dll

14.0.7159.5000

475,184

05-Sep-2015

13:23

Impmail.dll

Impmail.dll

14.0.7159.5000

188,496

02-Sep-2015

12:32

Mapiph.dll

Mapiph.dll

14.0.7159.5000

424,576

02-Sep-2015

12:32

Mimedir.dll

Mimedir.dll

14.0.7159.5000

544,416

02-Sep-2015

12:32

Mspst32.dll_0004

Mspst32.dll

14.0.7164.5000

1,624,824

12-Nov-2015

01:04

Olkfstub.dll.x64

Olkfstub.dll

14.0.7159.5000

261,728

02-Sep-2015

12:32

Olmapi32.dll

Olmapi32.dll

14.0.7164.5000

4,635,840

12-Nov-2015

01:04

Omsmain.dll

Omsmain.dll

14.0.7159.5000

1,099,872

05-Sep-2015

13:27

Omsxp32.dll

Omsxp32.dll

14.0.7159.5000

365,176

05-Sep-2015

13:27

Outlmime.dll

Outlmime.dll

14.0.7164.5000

722,640

11-Nov-2015

10:54

Outlook.exe

Outlook.exe

14.0.7164.5000

24,121,000

12-Nov-2015

01:04

Outlph.dll

Outlph.dll

14.0.7164.5000

378,584

12-Nov-2015

01:04

Outlvbs.dll_0001

Outlvbs.dll

14.0.7159.5000

73,816

02-Sep-2015

12:32

Pstprx32.dll

Pstprx32.dll

14.0.7164.5000

431,280

11-Nov-2015

10:54

Recall.dll

Recall.dll

14.0.7159.5000

58,960

02-Sep-2015

12:32

Rm.dll

Rm.dll

14.0.7159.5000

100,528

02-Sep-2015

12:32

Rtfhtml.dll

Rtfhtml.dll

14.0.7159.5000

551,000

05-Sep-2015

13:23

Scanpst.exe_0002

Scanpst.exe

14.0.7159.5000

49,280

02-Sep-2015

12:32

Scnpst32.dll

Scnpst32.dll

14.0.7164.5000

451,312

11-Nov-2015

10:54

Scnpst64.dll

Scnpst64.dll

14.0.7164.5000

449,272

11-Nov-2015

10:54

outlookintl-en-us.msp file information

File identifier

File name

File version

File size

Date

Time

Mapir.dll_1033

Mapir.dll

14.0.7155.5000

1,126,576

16-Jul-2015

10:03

Outllibr.dll_1033

Outllibr.dll

14.0.7147.5000

6,578,864

19-Mar-2015

04:22


outlook-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Cnfnot32.exe_0004

Cnfnot32.exe

14.0.7159.5000

154,176

02-Sep-2015

12:51

Contab32.dll

Contab32.dll

14.0.7159.5000

135,872

05-Sep-2015

13:22

Dlgsetp.dll

Dlgsetp.dll

14.0.7159.5000

90,200

02-Sep-2015

12:51

Emsmdb32.dll_0005

Emsmdb32.dll

14.0.7164.5000

2,044,160

12-Nov-2015

01:03

Envelope.dll

Envelope.dll

14.0.7164.5000

155,848

11-Nov-2015

10:45

Exsec32.dll_0001

Exsec32.dll

14.0.7159.5000

333,872

05-Sep-2015

13:22

Impmail.dll

Impmail.dll

14.0.7159.5000

137,296

02-Sep-2015

12:51

Mapiph.dll

Mapiph.dll

14.0.7159.5000

278,656

02-Sep-2015

12:51

Mimedir.dll

Mimedir.dll

14.0.7159.5000

362,048

02-Sep-2015

12:51

Mspst32.dll_0004

Mspst32.dll

14.0.7164.5000

1,266,936

12-Nov-2015

01:03

Olkfstub.dll.x86

Olkfstub.dll

14.0.7159.5000

257,120

02-Sep-2015

12:51

Olmapi32.dll

Olmapi32.dll

14.0.7164.5000

3,387,072

12-Nov-2015

01:04

Omsmain.dll

Omsmain.dll

14.0.7159.5000

727,136

05-Sep-2015

13:28

Omsxp32.dll

Omsxp32.dll

14.0.7159.5000

235,640

05-Sep-2015

13:28

Outlmime.dll

Outlmime.dll

14.0.7164.5000

525,008

11-Nov-2015

10:45

Outlook.exe

Outlook.exe

14.0.7164.5000

15,991,464

12-Nov-2015

01:04

Outlph.dll

Outlph.dll

14.0.7164.5000

330,456

12-Nov-2015

01:03

Outlvbs.dll_0001

Outlvbs.dll

14.0.7159.5000

57,944

02-Sep-2015

12:51

Pstprx32.dll

Pstprx32.dll

14.0.7164.5000

310,960

11-Nov-2015

10:45

Recall.dll

Recall.dll

14.0.7159.5000

46,672

02-Sep-2015

12:51

Rm.dll

Rm.dll

14.0.7159.5000

80,456

02-Sep-2015

12:52

Rtfhtml.dll

Rtfhtml.dll

14.0.7159.5000

421,464

05-Sep-2015

13:22

Scanpst.exe_0002

Scanpst.exe

14.0.7159.5000

41,600

02-Sep-2015

12:52

Scnpst32.dll

Scnpst32.dll

14.0.7164.5000

337,648

11-Nov-2015

10:45

Scnpst64.dll

Scnpst64.dll

14.0.7164.5000

348,408

11-Nov-2015

10:45

outlookintl-en-us.msp file information

File identifier

File name

File version

File size

Date

Time

Mapir.dll_1033

Mapir.dll

14.0.7155.5000

1,126,576

16-Jul-2015

09:58

Outllibr.dll_1033

Outllibr.dll

14.0.7147.5000

6,583,480

19-Mar-2015

04:22


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