This article describes an issue in which the throttling policy is ignored for Background Intelligent Transfer Service (BITS) traffic in Windows 8.1, Windows RT 8.1, and Windows Server 2012 R2. A hotfix is available to fix this issue. Before you install this hotfix, see the Prerequisites section.
Assume that you use BITS to deploy updates. You set the throttling policy in BITS to restrict the network bandwidth. For multi-range transfers of files that are greater than 4 gigabytes (GB), BITS exceeds the throttling limit and consumes all network bandwidth.
This issue occurs because BITS miscalculates the next scheduled time at which it should check the transfer rate to impose the throttling. This causes the transfer to continue to be unbounded.
Hotfix informationImportant If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.
PrerequisitesBefore you apply this hotfix, install update 2919355 on Windows 8.1 or Windows Server 2012 R2.
Registry informationTo use the hotfix in this package, you don't have to make any changes to the registry.
Restart requirementYou may have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix doesn't replace a previously released hotfix.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.