Some printer settings are not restored correctly when you use Printbrm.exe in Windows Server 2012 R2

This article describes an issue that occurs when you use the Printbrm.exe tool on a print server that's running Windows Server 2012 R2. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section.

Symptoms

Not all the printer queues settings are restored correctly after you restore a backup by using the Printbrm.exe command-line tool. To be specific, the settings that are not restored are in the PrinterDriverData structure. The corresponding settings are not in the backup file itself, meaning that it never even got backed up in the first place.

How to get this update

You can get this update by using one of the following methods. We have released an update through Windows Update and Microsoft Download Center. Even though this issue is observed only in Windows Server 2012 R2, the update also applies to Windows 8.1.

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Note You must be running Microsoft Internet Explorer 6.0 or later.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

Windows 8.1 and Windows Server 2012 R2

Notes

The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version Product Milestone Service branch
6.3.960 0.17 xxx Windows 8.1 and Windows Server 2012 R2 RTM GDR
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	Milestone	Service branch
6.3.960 0.17 xxx	Windows 8.1 and Windows Server 2012 R2	RTM	GDR

x86 Windows 8.1

File name	File version	File size	Date	Time	Platform
Printbrm.exe	6.3.9600.17415	19,456	29-Oct-2014	01:20	x86
Printbrmengine.exe	6.3.9600.18263	205,312	09-Mar-2016	18:19	x86
Printbrmps.dll	6.3.9600.17415	12,288	29-Oct-2014	01:56	x86
Printbrmui.exe	6.3.9600.17415	66,560	29-Oct-2014	01:21	x86

x64 Windows 8.1 and Windows Server 2012 R2

File name	File version	File size	Date	Time	Platform
Printbrm.exe	6.3.9600.17415	23,552	29-Oct-2014	01:52	x64
Printbrmengine.exe	6.3.9600.18263	242,176	09-Mar-2016	19:24	x64
Printbrmps.dll	6.3.9600.17415	19,968	29-Oct-2014	02:41	x64
Printbrmui.exe	6.3.9600.17415	72,704	29-Oct-2014	01:54	x64

Additional file information

x86 Windows 8.1

File property	Value
File name	Update.mum
File version	Not applicable
File size	1,582
Date (UTC)	11-Mar-2016
Time (UTC)	02:12
Platform	Not applicable

File name	X86_c1cf897a78893315ffb72d173fd77354_31bf3856ad364e35_6.3.9600.18263_none_ed1c71ee8038e9af.manifest
File version	Not applicable
File size	711
Date (UTC)	11-Mar-2016
Time (UTC)	02:12
Platform	Not applicable

File name	X86_microsoft-windows-p..ting-tools-printbrm_31bf3856ad364e35_6.3.9600.18263_none_166e5d1360df0dea.manifest
File version	Not applicable
File size	96,764
Date (UTC)	11-Mar-2016
Time (UTC)	02:15
Platform	Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property	Value
File name	Amd64_784518d2ac69a883701c39ce82632ab0_31bf3856ad364e35_6.3.9600.18263_none_490713cccc2ee344.manifest
File version	Not applicable
File size	715
Date (UTC)	11-Mar-2016
Time (UTC)	02:12
Platform	Not applicable

File name	Amd64_microsoft-windows-p..ting-tools-printbrm_31bf3856ad364e35_6.3.9600.18263_none_728cf897193c7f20.manifest
File version	Not applicable
File size	96,768
Date (UTC)	11-Mar-2016
Time (UTC)	02:12
Platform	Not applicable

File name	Update.mum
File version	Not applicable
File size	1,804
Date (UTC)	11-Mar-2016
Time (UTC)	02:12
Platform	Not applicable

Properties

Article ID: 3148146 - Last Review: May 11, 2016 - Revision: 1

Applies to

Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Standard, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1

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