Skype for Business 2016 freezes or crashes when you start desktop sharing


This update fixes the following issues when you start a screen-sharing session in Microsoft Skype for Business 2016:
  • Screen sharing freezes several minutes after it is started on a Windows 7 operating system.
  • Skype for Business client crashes when the sharer manipulates an Excel pivot table.
  • The viewer sees frozen images.


To fix this issue, install the June 7, 2016 update (KB3115087) for Skype for Business 2016.

Article ID: 3159724 - Last Review: Jun 7, 2016 - Revision: 1