Skype for Business mobile clients don't show telephone numbers for some users on contact card

Applies to: Lync Server 2013

Symptoms


You cannot see a user's telephone number (work number) on contact card through a Microsoft Skype for Business mobile client that connects to Microsoft Lync Server 2013.

Note This issue doesn't occur in desktop versions of Skype for Business.

Resolution


To fix this issue, install the November 2016 cumulative update 5.0.8308.974 for Lync Server 2013, web components server.