Microsoft Band product safety and water resistance

Applies to: Microsoft BandMicrosoft Band 2



Get important safety, health, and use info, including instructions about water resistance, for Microsoft Band and Microsoft Band 2.

Product safety guide for Microsoft Band and Microsoft Band 2

For important safety, health, and regulatory info and a summary of the limited hardware warranty that applies to Microsoft Band and Microsoft Band 2, see Microsoft Band documents.

Water resistance for Microsoft Band and Microsoft Band 2

Here’s how to maintain your Band’s water resistance:

  • Don’t immerse your Band in any liquid or place it in a washing machine.
  • Don’t expose your Band to water at high velocity or pressure, such as waves or a waterfall.
  • Don’t expose your Band to saltwater, ionized water, or soapy water.
  • If your Band gets wet, dry it promptly with a clean, soft cloth.

Microsoft Band and Microsoft Band 2 meet these standards for dust- and water-resistance:

  • IP6X: No ingress of dust. Complete protection against entry of dust.
  • IPX7: Protection against temporary immersion in water (at depth of 1 meter for 30 minutes).
  • IP67: Meets both the dust- and water-resistance standards above.


Dropping your Band may impair or weaken its water resistance. Take care to avoid sudden impacts.

Important safety and handling information

This symbol identifies safety and health messages in this Guide and other product manuals.

Read this guide for important safety and health information for the Microsoft® device that you have purchased.


Failure to properly set up, use, and care for this product can increase the risk of serious injury or death, or damage to the device or devices. Read this guide and keep all printed guides for future reference. For replacement guides, go to: 

Warning: Do Not Attempt Repairs

Do not attempt to take apart, open, service, or modify the product or accessories. Doing so could present the risk of electric shock or other hazard. Any evidence of any attempt to open and/ or modify this device, including any peeling, puncturing, or removal of any of the labels, will void the Limited Warranty.

Warning: Battery Safety

This device contains a built-in battery, improper use of which may result in fire or explosion. To reduce the risk of fire or explosion, do not heat, open, puncture, mutilate, or dispose of the product in fire. Do not leave the device in direct sunlight, such as on the dash of a car in the summer, for an extended period of time. Do not recharge your device near a fire or in extremely hot conditions. The battery in this device is not user replaceable and should only be replaced by Microsoft or a Microsoft Authorized Service Provider. For additional details, visit:

Warning: If Used Near Water

This device is intended for indoor/outdoor use in the presence of rain, snow or brief splashes of water but is not waterproof. To avoid damaging this device, do not submerge it or expose it to excessive rain or moisture. To reduce the risk of fire or shock, do not attempt to charge it in rain or excessive moisture conditions.

Notice: Use in accordance with these instructions
  • Clean and dry contacts before charging.
  • Clean only with soft dry cloth.
  • Do not use cleaning solutions, alcohol, or soap on your device or you may damage the device.
Warning: Wireless Devices

Follow instructions to avoid interference problems. Turn off your device in any location where posted notices instruct you to do so. In an aircraft, turn off your device whenever instructed to do so by airline staff, or prior to packing your device in luggage. Please consult airline staff about using it in flight.

Warning: Not a Medical Device

This device is not a medical device. It should not be used to diagnose, treat or prevent any disease or medical condition. Doing so could lead to injury or death.

Warning: To reduce the risk of serious injury related to exercise, take the following precautions before use:

Do not overexert yourself. Use of Microsoft Band device may involve varying amounts of physical activity. Consult a doctor before using the device if you have any medical condition or issue that affects your ability to safely perform physical activities, or if you:

  • are or may be pregnant
  • have heart, respiratory, back, joint, or other orthopedic conditions
  • have high blood pressure
  • have difficulty with physical exercise
  • have been instructed to restrict physical activity

Warning: Elevated Heart Rate

Elevating your heart rate above medically prescribed levels can be dangerous, and cause permanent injury or death. Your Microsoft Band is designed to gather biometric and exercise data based on your heart rate. Do not elevate your heart rate above the physician recommended levels. If you have any questions or doubts about safe heart-rates, consult your physician.

Warning: Take breaks periodically

Stop and rest if your muscles or joints become tired or sore. If you experience excessive fatigue, nausea, shortness of breath, chest tightness, dizziness, discomfort, or pain, stop exercising immediately and consult a doctor.

Warning: Proper Hydration

Keep hydrated while exercising to avoid serious health risks.

Exercise can cause dehydration, which can result in serious health problems, injury, and even death. Make sure that you stay properly hydrated during any exercise activity.

Warning: Personal Medical Devices

Radio-frequency emissions from electronic equipment can negatively affect the operation of other electronic equipment, causing them to malfunction. Although the device is designed, tested, and manufactured to comply with regulations governing radio frequency emission in the United States, the wireless transmitters and electrical circuits in the device may cause interference in other electronic equipment. Always take the following precautions:

Persons with pacemakers:

  • The Band Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm) be maintained between a wireless device and a pacemaker to avoid potential interference with the pacemaker.
  • Wireless devices should not be carried in a breast pocket.
  • If you have any reason to suspect that interference is occurring, turn the device off immediately.

Other medical devices:

If you use any other personal medical device, contact the medical device manufacturer or your physician to determine whether it is appropriate for you to use other electronic devices near your medical device.

Warning: Pre-Existing Medical Conditions

In order to reduce the potential risk of injury or death, consult your doctor before beginning any exercise routine or fitness regimen that includes using the Microsoft Band device.

Do not exercise under the influence of drugs or alcohol, and make sure your balance and physical abilities are sufficient for any movements while using the device.

Caution: Repetitive Motion

Repetitive motion may cause injury.

If you experience pain or discomfort while using your Microsoft Band device, discontinue use and consult your physician.

Warning: Proper Fit

Your Microsoft Band should only be worn in accordance with the instructions in the Quick Start Guide included in the box.

Your Microsoft Band should be adjusted for a snug and comfortable fit. The band should not move excessively while on your wrist. If the fit is too loose, then the Microsoft Band may not accurately record your heart rate. Do not wear the Microsoft Band so that it hinders or prevents circulation. If you feel constriction or loss of circulation at any time, loosen the adjustable strap and re-fasten it to a more comfortable setting. If you cannot get the Microsoft Band to fit comfortably, you may need a different size band. For more information on proper fit, visit: Get the right fit.

Warning: Display

Do not use your Microsoft Band device if the display glass is broken or cracked.

If you notice any broken or damaged components, discontinue use. Do not attempt to repair the touchscreen. Avoid activities where there is a risk of breaking or damaging the touchscreen.

Warning: Proper Cleaning and Handling

Never attempt to dry your Microsoft Band by placing it in a conventional oven, microwave oven, toaster oven, or clothes dryer.

Do not use a hair dryer, heat lamp or any other heat source to dry your Microsoft Band. Doing so could lead to injury or fire. To dry your Microsoft Band, wipe it with a clean, dry cloth.

Warning: Proper Storage - Extreme Environmental Conditions - Only store your Microsoft Band in a clean, dry environment

Do not store your Microsoft Band where the ambient temperature is above 140°F (60°C) or below -40°F (-40°C). Do not store your Microsoft Band where it is exposed to strong electromagnetic fields or where it may be exposed to direct electrical current. Using or storing the Microsoft Band device in an environment where the external temperature varies widely and quickly might damage the device, or lead to fire, explosion, or injury. When moved to a location with a temperature difference of 20°F (11°C) or more from the previous location, allow the device to come to room temperature before turning it on.

Warning: Be Aware of Your Surroundings

Always remain alert to your surroundings when wearing or using your Microsoft Band device.

Do not interact with your Microsoft Band or any other electronic device while bicycling, driving or operating equipment as this can be distracting. Doing so poses a serious health or accident risk which could lead to injury or death to you and those around you.

Warning: Keep small parts away from children

This device may contain small parts that may be a choking hazard to children under 3.

Warning: Microsoft Charging Cable

The Microsoft charging cable provided with this device contains unique design features which ensure proper charging characteristics. In order to reduce the risk of shock, fire, or explosion, only use accessories specifically designed for this device.

Warning: Potentially Explosive Atmospheres

Areas with potentially explosive atmospheres are often, but not always, posted and can include fueling areas, such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. When you are in such an area, turn off your mobile device, and do not remove or install battery chargers, AC adapters, or any other accessory. In such areas, sparks can occur and cause an explosion or fire.

Caution: Avoid Skin Irritation

Microsoft Band is made of materials commonly used in wrist-worn consumer electronic devices.

However, certain people may develop skin irritation due to allergies or sensitivities.

To reduce the risk of skin irritation:

  • Wipe your Microsoft Band dry with a cloth if it gets wet.
  • Avoid using lotions or other products under Microsoft Band.
  • Do not wear over injured skin.
  • Tighten the strap until snug, but not uncomfortably tight.

If your skin becomes irritated, stop using Microsoft Band. If symptoms are severe or persist, consult your physician.

See for more information.

Caution: Parts of this device are magnetic

Your device may attract metallic materials. To reduce the potential risk of sparks, verify the electrical connection area is free of metallic objects before interconnecting the charging connection. In order to reduce the likelihood of magnetic fields interfering with compass readings, disrupting the proper operation of pacemakers, or corrupting magnetically stored data, do not place credit cards or other magnetic storage media or magnetically sensitive devices near this device.

Do not use your Microsoft Band 2 in environments where it may be exposed to strong electromagnetic fields.

Strong electromagnetic fields may cause damage to your Microsoft Band 2.

Maintaining water resistance

Microsoft does not guarantee that the device will operate normally if used in water or other liquids. The device may be damaged if water enters it. Please follow the guidelines below to prevent damage to the device and to help maintain its water resistance.

  • The device is intended for indoor/outdoor use in the presence of rain, snow or brief splashes of water.
  • The device is not intended for swimming. Remove it before swimming for recreation or fitness.
  • Do not purposely immerse the device in any liquid or place in washing machine.
  • Do not expose the device to water at high velocity or pressure, such as wave or a waterfall.
  • Do not expose the device to salt water, ionized water, or soapy water.
  • If the device is dropped or receives an impact, water resistance may be impaired.
  • If the device has immersed in water or the microphone is wet, the microphone may not function properly. Clean and dry the microphone by wiping it with a dry cloth.
  • If the device gets wet, promptly dry it with a clean, soft cloth.

Your device is not waterproof and is not impervious to water damage in environments you may encounter.