My keyboard volume controls suddenly stopped working

Applies to: Microsoft accessoriesWindows 10Windows 8.1 More

If the volume controls on your keyboard stops working, check the Human Interface Device Access service on your computer to make sure it is set to Automatic.

  1. In the search box on the taskbar, type View local services, and select View local services.
  2. In the Services box, locate Human Interface Device Access. Make sure the status is set to Running. If it is not running, select Start the service.
  3. Right-click (or press and hold) Human Interface Device Access and select Properties.
  4. On the General tab, in the Startup type, select Automatic, and then select OK.