Troubleshooting Wireless Display Adapters

Applies to: Microsoft accessoriesWindows 10Windows 8.1 More

If you run into issues with a wireless display adapter, here are some troubleshooting steps to help resolve them.

Before you begin

Plug the adapter into an HDMI port on your HDTV, monitor, or projector and into a USB charging port. The adapter gets its power through the USB charging port.

For best performance, keep your device within 23 feet of the HDTV, monitor, or projector. To learn how to connect the adapter to your HDTV, monitor, or projector, consult the product guide for the type of adapter you have:

The adapter can connect to only one HDTV, monitor, or projector at a time.

For Android device troubleshooting, read more here