The spoolsv.exe process crashes in Windows Server 2008 SP2

S’applique à : Windows Server 2008 Service Pack 2



This problem is not caused by fix for MS16-087. The problem is caused by an earlier change that was made to win32spl.dll which was included in the MS16-087 release.

How to get this update

Method 1: Windows Update

This update is available through Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.


To install this update, you must have Windows Server 2008 Service Pack 2 (SP2) installed.

Registry information

To apply this update, you don’t have to make any changes to the registry. 

Restart requirement

You don't have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008

Additional file information


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Learn about the terminology that Microsoft uses to describe software updates.