Save issues occur when you use the plain Text Editor in OWA of Exchange Server 2013

Applies to: Exchange Server 2013 EnterpriseExchange Server 2013 Standard Edition

Symptoms


When you use the plain Text Editor in Outlook Web Access (OWA) of Microsoft Exchange Server 2013, you may experience the following issues:

  • When you create a message, the message is automatically saved.
  • If you leave the new message after you save it, and then you return to the message later, the contents (recipients, subject, and body) are lost.

Cause


This issue occurs because the Save function is incorrectly called for the plain text body type.

Resolution


Exchange Server 2013

To resolve this issue, install Cumulative Update 20 or a later cumulative update for Exchange Server 2013.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the standard terminology that Microsoft uses to describe software updates.