Why does Microsoft record my voice data?
When you talk to Cortana or other apps that use Microsoft speech services, Microsoft stores a copy of your audio recordings (i.e., voice data) to help our speech-recognition engines understand you better and to enhance your experience with other personalized speech services that help you find what you're looking for. This may include transcription of audio recordings by Microsoft employees and vendors, subject to procedures designed to prioritize users’ privacy, including taking steps to de-identify data, requiring non-disclosure agreements with vendors and their employees, and requiring that vendors meet the high privacy standards set out in European law and elsewhere.
Keep in mind that if you allow people other than yourself to interact with a voice-enabled product or service from Microsoft while signed in with your Microsoft account, you’re responsible for ensuring that they understand and consent to the fact that Microsoft will store their voice interactions, and that you can view and delete their voice data at any time.
We’re committed to ensuring you have the information you need to make the right choices about whether to allow Microsoft to collect and use your data. That’s why we provide this information and give you the ability to view and manage the voice data associated with your Microsoft account that Microsoft has collected and stored in the cloud.
How do I view and clear my voice data?
To view and clear the voice data associated with your Microsoft account that Microsoft has collected and stored in the cloud, go to the privacy dashboard.
If you use a voice-enabled product or service from Microsoft while signed in with your Microsoft account, any voice or audio input (i.e., voice data) that’s captured while you interact with that product or service will appear on the privacy dashboard, and you can view and delete that voice data as you choose.
To clear voice data stored on your Windows device and turn off further collection of data, go to: Start > Settings > Privacy > Speech and make sure the Online speech recognition setting is turned Off.
In previous versions of Windows 10, you would clear your voice data by going to Start > Settings > Privacy > Speech, inking, & typing and selecting Turn off speech services and typing suggestions.
If you choose to clear your voice history, you can still use voice commands, but your voice data will no longer be used to improve speech recognition and other personalized speech experiences that we provide for you. Clearing your voice history will not stop Microsoft from continuing to collect your voice data from its voice-enabled products and services and associate it with your Microsoft account. To stop voice data collection, refer to the settings offered by the Microsoft product or service you’re using. Alternatively, you can sign out of your Microsoft account or stop using the voice services.
You should be aware that clearing your voice activity will remove your audio recordings but may not remove all information associated with your voice activity. To view or clear other activity data associated with your Microsoft account, be sure to review other data types on the Activity history page of the privacy dashboard, such as Search and Browse.
Why can’t I see all of my voice data on the privacy dashboard?
When you use your Microsoft account to sign in to apps that use Microsoft speech services, any voice data collected and associated with your account will appear on the privacy dashboard. Other voice-enabled features such as Translator might collect your voice data to enable continued feature functionality and improvement, but such voice data is not associated with your Microsoft account. Likewise, if you’re not signed in to a voice-enabled product with your Microsoft account, your voice data might still be collected and stored, but it won’t be associated with your Microsoft account and will not be viewable on the privacy dashboard.