Service Update 36 for Microsoft Dynamics 365 9.1


INTRODUCTION


Service Update 36 for Microsoft Dynamics CRM Online 9.1 is now available. This article describes the hotfixes and updates that are included in Service Update 36.

Please note that our naming conventions have changed to clarify the link between the version number and service update.  For example, Service Update 36 will correspond to version number 36XX.  Occasionally a Service Update will be canceled and all the associated fixes will be rolled into the next Service Update, thus Service Update numbers will not always increase incrementally.

As this release is deployed globally, we will continue to add fixes and the version number may change.  Check this article regularly as we continue to document fixes added to this release.

MORE INFORMATION


Update package Version number
Service Update 36 for Microsoft Dynamics CRM Online 9.1 9.1.0.3601 (or higher)


To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Service Update 36 resolves the following issues:

Performance Improvements

The following list details issues whose resolutions improve the speed or functionality of Dynamics.

  • Incremental system-wide performance improvements have been made in this update.

Unexpected Behavior

The following list details issues whose resolutions correct actions performed in Dynamics that do not work as intended.

  • When refreshed, forms displayed on the Web with an inconsistent hybrid of the 8.2 version style and the 9.0 version style.

Repaired Functionality
The following list details issues whose resolutions repair items in Dynamics that are not functioning.

  • X-axis/Y-axis labels were not displayed correctly for histogram charts and bar charts.
  • Email addresses and phone numbers could not be copied in the quick view form using the Chrome browser.
  • The HSM record in the Hierarchy Security Configuration table was not deleted upon the deletion of an entity on which HSM was enabled.
  • Negative numbers could not be added.
  • When refreshed, forms displayed on the Web with an inconsistent hybrid of the 8.2 version style and the 9.0 version style.
  • Gray-filled panels caused layout thrashing when a subgrid was present.
  • Appointments failed to sync to Exchange when a regarding object was set for them.
  • The ribbon became unresponsive when grey panels were being rendered.
  • The bottom portion of a quick form in a reference pane was cut off.
  • A warning message appeared unexpectedly when an appointment's description contained the ">" and "<" characters.
  • The wrong Responses subgrid width was set.
  • Custom entity forms failed to load when using version 73.0.3683.86 of the Chrome browser.
  • An alert failed to appear in Unified Client when a business process flow's state was changed.
  • Flow Integration failed to load when the name of an automated workflow contained an ampersand.

Error Messages, Exceptions, and Failures 

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

  • The wrong error was displayed in the Mail app when Unified Client did not support the browser being used.
  • When booting Unified Client failed, instead of failing it entered a hung state.
  • A "Business process error" message appeared when a plugin failure occurred during business process execution.

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