Enterprise users can't request control of an anonymous user's shared screen in Skype for Business Server 2019 and 2015

Platí pro: Skype for Business Server 2015Skype for Business Server 2019

Symptoms


Consider the following scenario in a Microsoft Skype forBusiness Server 2019 environment or in a Skype for Business Server 2015 environment that has Skype for Business Server 2015 CU8(January 2019 Cumulative Update) installed :

  • User A is an enterprise user.
  • User B is an anonymous user.
  • The AllowParticipantControl parameter is set to True in the conferencing policy.
  • The AllowExternalUserControl parameter isset to False in the conferencing policy.
  • User B shares an application or desktop to UserA.

In this scenario, User A can't request control of the sharedapplication or desktop to User B.

Resolution


To fix this issue, install one of the following updates: