Enterprise users can't request control of an anonymous user's shared screen in Skype for Business Server 2015

Applies to: Skype for Business Server 2015

Symptoms


Consider the following scenario in a Microsoft Skype forBusiness Server 2015 environment that has Skype for Business Server 2015 CU8(January 2019 Cumulative Update) installed:

  • User A is an enterprise user.
  • User B is an anonymous user.
  • The AllowParticipantControl parameter is set to True in the conferencing policy.
  • The AllowExternalUserControl parameter isset to False in the conferencing policy.
  • User B shares an application or desktop to UserA.

In this scenario, User A can't request control of the sharedapplication or desktop to User B.

Resolution


To fix this issue, install the July 2019 cumulative update 6.0.9319.559 for Skype for Business Server 2015, Enterprise Web App.