Service Update 64 for Microsoft Dynamics 365 9.1.0

Performance Improvements

The following list details performance improvements made to Dynamics.

• Improved lock contention in time zone related methods.

Unexpected Behavior

The following list details issues whose resolutions correct actions performed in Dynamics that do not work as intended.

• When creating an activity (email, appointment, etc.) the main form loaded instead of the QuickCreate form.

• SLAs were set as "Success" if the success condition was met, even when the SLA deadline was missed.

• When tabbing to a checkbox in a grid, the JAWS 2019 screen reader software announced "Row read only required" instead of something like "Row Checkbox not checked".

• After using a direct link to navigate to a new page, and then refreshing the page, the browser refreshed to the first page, not the directly accessed page.*

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

• Report data did not auto refresh.

• Updates made in associated records by a plugin while in offline mode did not reflect when in online mode.

• The names of project entity records did not update in the Activities grid when changed.*

• The ribbon command bar was missing when adding a new SLA item.*

• A custom URL used to direct users to a help page was not functioning in Unified Interface.

• An error message displayed with unneeded special characters in place of a line break.

• Opportunities that were closed in Unified Interface reflected as "closed" but not also as "cancelled".

• The mailbox ribbon did not display in Unified Interface.*

• All of an entity's columns were retrieved when an audited entity with no auditable attributes was updated.*

• Notes and/or posts were not visible in Unified Interface when the user did not have sufficient privileges on the Systemuser entity but did have sufficient privileges on the Notes and/or Posts entity.

• No progress indicator displayed when uploading a large Excel template file.

• The Custom Help URL link in the system settings did not function.*

• Appointments created using the Web client displayed a "Scheduled" status, while appointments created using Unified Interface displayed an "Open" status.

• Users could not create or edit their own existing email templates.*

• A new model driven app did not load the correct sitemap in Unified Interface.

• JavaScript controls could not be added to the header fields of a business process flow.

• When uploading a large Excel template file, no progress indicator displayed.*

• Appointments' Regarding field value did not automatically populate in Unified Client.

• The page reloaded continuously when the "Assign user role" button was selected.*

• The Regarding Object column in the Activities grid did not reflect changes to project record names.*

• When filtering the Account field in the New Opportunity form twice, based on entered text, the results for the second filter were not updated from the first filter's results.*

• Lookups loaded slowly.

• When an email containing an attachment was sent using an SMTP based email server profile, the attachment's file size was 0 bytes.*

• The names of project entity records did not update in the Activities grid when changed.*

• The order in which optionsets were displayed could not be changed.*

• Activities did not appear in the lead record timeline when the lead was present in the Activity Party field but not in the Regarding field.*

• The Business Unit field could not be mapped in the Field Mapping window when importing data.

• Changes to unspecified AM/PM designators could not be saved. PM values resulted from selecting AM values.*

Error Messages, Exceptions, and Failures 

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

• Importing a solution failed with errors.

• When a solution containing custom fields and the Activities check enabled failed with an error ("Invalid column name failure").*

• A JavaScript error occurred when opening any product.

• An error occurred ("Error loading control") when the Show Global Filter link was selected, followed by the "Valore Totale Ok" link.

• An error occurred when associating an entity with system users using the Ownerid field.*

• An generic error occurred when loading the Document Associated Grid.

• Workflows used to send or update emails failed if the Subject field length exceeded 200 characters.*

• Solutions containing a business process flow with a long name could not be imported or created.*

• When in multi session, an "Error loading control" message displayed in new forms.*

• An error occurred when a record's owner ID was associated. (Error: "edmProperty should be CrmEdmStructuralProperty")*

• The Timeline control failed to load when opening the Account record.*

• Unexpected 403 errors occurred when loading various entity forms.

• An error occurred when a mailbox was configured without a unified principal name (UPN).

• An unintelligible error displayed when assigning a record with unfilled required fields.

• An error occurred when creating an entity with a name that exceeded 50 characters. (Error: A string value provided is too long.)

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