Setting up and using calls in the Your Phone app

Applies to: Windows 10

Setting up calls


With the Your Phone app you can make and receive calls from your phone on your PC.

The Your Phone app needs to be connected to your Android phone over Bluetooth to make and receive calls on your PC.

To use calls in the Your Phone app, you'll need:

  • Windows 10 May 2019 Update on your PC.
    • To check and update your Windows version, on your PC go to Settings > Updates & Security > Check for update.
    • To confirm you are updated to Windows 10 May 2019 Update, on your PC go to Settings > System > About and check your version number under Windows specifications.

  • A PC with Bluetooth support.
  • An Android phone running Android 7.0 or greater.

We’ll try to initiate the connection automatically for you. If we’re able to find your devices you’ll be prompted to allow app permissions, phone discoverability and confirm the passkey or PIN on your Android phone is the same as the one shown on your PC.

On your PC:

  1. Open the Your Phone app and select Calls.
  2. Select Get Started.
  3. Follow the instructions on your PC.

On your Android phone:

  • A pop-up should appear on your phone. Select Allow. You should now be connected for Calls.

If you choose not set up calls during the app setup, you can always turn it on in the Your Phone app settings. 

To do this, open the Your Phone app, go to Settings, and under Calls, turn on the toggle for Allow this app to make and manage calls from my phone.

Note: Calls feature is currently not available on PCs with “Windows on ARM” processors. Please find more information on this processor here.

 

How do I make a call from my PC?


On your PC:

  1. Open the Your Phone app and select Calls.
  2. To start a new call: Enter a number from the dial pad or search for a contact name or number in the search field above the dial pad.
  3. Select the dial icon.

How do I see my phone’s recent calls on my PC?


On your PC, open the Your Phone app and select Calls. Your recent calls will be displayed here.

Note: The first time you do this, you'll be prompted to allow permissions on your Android phone. On your Android phone, Allow permissions to sync and view your recent calls on the Your Phone app when prompted.

How many recent calls can I see?


We show recent calls made or received within the last 90 days.

Can I manage or delete my recent calls?


You can't manage or delete recent calls from your PC.

Making emergency calls with the Your Phone app


Emergency Services. While it may be possible to place calls to or receive calls from Emergency Services using Your Phone, note that Your Phone is not a replacement for your primary telephone service. Your Phone calls may not work or may get disrupted due to power issues, distance from your PC to your phone, or other technical issues. In addition, there are important differences between Your Phone and traditional wireless (mobile) or fixed-line telephone services. Your Phone is not required to offer access to Emergency Services under any applicable local or national rules, regulations, or law. Your Phone is not intended to support or carry emergency calls to any type of hospitals, law enforcement agencies, medical care units or any other kind of services that connect a user to emergency services personnel or public safety answering points (“Emergency Services”).

How do I mute a call?


You can mute a call by using the mute button on your phone or PC. When you start a call on your PC and transfer it to your phone, you can only mute the call from your phone (not from your PC). You can’t mute a call that’s happening on your phone from your PC.