"This device cannot start" Code 10 error in Device Manager in Windows

Introduction

A Code 10 error is generated in Device Manager in one of the following situations:
  • Device Manager can't start the device.
  • One of the drivers that the device needs does not start.
  • Device Manager has insufficient information to recognize the error that is bubbled up by the device driver.

    Note In this situation, the Code 10 error can be a very generic message that indicates some kind of unspecified driver or device problem.

Troubleshooting methods for Code 10 error

The Code 10 error is mainly related to hardware and device driver issues or to compatibility issues between hardware drivers and additional software that is installed in Windows. Therefore, we recommend that you troubleshoot these issues by focusing on device drivers, on device configuration issues, and on hardware compatibility issues.
Install updates for Windows and the device driver


Run an automated troubleshooter

For Windows Vista, 7, 8, 8.1, Server 2008, or Server 2012:

Hardware devices are not working or are not detected in Windows 


For Windows 7 or later, with a USB device:

Automatically diagnose and fix Windows USB problems 



Contact the hardware vendor's technical support

Contact the hardware device vendor's technical support for further assistance.


Manually fix corrupted registry entries (Advanced Users)
Properties

Article ID: 943104 - Last Review: Oct 28, 2016 - Revision: 1

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