- Device Manager can't start the device.
- One of the drivers that the device needs does not start.
- Device Manager has insufficient information to recognize the error that is bubbled up by the device driver.
Note In this situation, the Code 10 error can be a very generic message that indicates some kind of unspecified driver or device problem.
Run an automated troubleshooterFor Windows Vista, 7, 8, 8.1, Server 2008, or Server 2012:
Hardware devices are not working or are not detected in Windows
For Windows 7 or later, with a USB device:
Automatically diagnose and fix Windows USB problems
Contact the hardware vendor's technical supportContact the hardware device vendor's technical support for further assistance.
Article ID: 943104 - Last Review: Oct 28, 2016 - Revision: 1