You may experience slow authentication performance on a Windows Server 2008-based RODC when it is under high load or when the link between the RODC and a writable domain controller is slow

Applies to: Windows Server 2008 StandardWindows Server 2008 EnterpriseWindows Server 2008 Datacenter More

Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.

Symptoms


Consider the following scenario:
  • You have a Windows Server 2008-based read-only domain controller (RODC) that has the Netlogon chaining feature enabled.
  • The Windows Server 2008-based RODC is under heavy load. Or, the link between the RODC and the hub domain controller is slow.
In this scenario, Authentication and Directory Services are either slow or these services fail on the RODC. Users may also encounter one of the following symptoms:
  • If a user to logs on to the domain through the RODC, the logon may take a long time.
  • The RODC does not reply, or the RODC replies slowly to Lightweight Directory Access Protocol (LDAP) requests or to Kerberos version 5 protocol requests from clients.
Additionally, event ID 1173 is logged many times in the Directory Service event log:
Log Name: Directory Service
Source: Microsoft-Windows-ActiveDirectory_DomainService
Event ID: 1173
Task Category: Internal Processing
Level: Warning
Keywords: Classic
Description:
Internal event: Active Directory Domain Services has encountered the following exception and associated parameters.

Exception: e0010004
Parameter: 0

Additional Data

Error value: -1603
Internal ID: 205036b

Cause


This problem occurs because the NetrLogonGetDomainInfo function incorrectly holds some very important sections open when the function performs the chaining call to the writable domain controller. This problem causes a high load on the RODC when the NetLogon chaining feature accesses a slow wide area network (WAN) link.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows Vista Service Pack 1 and Active Directory Domain Services (AD DS) installed to apply this hotfix.

Note Service Pack 1 is integrated into Windows Server 2008.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MANIFEST and MUM files and the associated security catalog (.cat) files are very important for maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Netlogon.dll6.0.6001.22221591,87212-Jul-200801:10x86
Nlsvc.mofNot Applicable2,87318-Dec-200721:19Not Applicable
For all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Netlogon.dll6.0.6001.22221716,28812-Jul-200801:46x64
Nlsvc.mofNot Applicable2,87318-Dec-200721:20Not Applicable
Netlogon.dll6.0.6001.22221591,87212-Jul-200801:10x86
Nlsvc.mofNot Applicable2,87318-Dec-200721:19Not Applicable
For all supported Windows Server 2008 Itanium-Based Systems operating systems
File nameFile versionFile sizeDateTimePlatform
Netlogon.dll6.0.6001.222211,216,00012-Jul-200801:26IA-64
Nlsvc.mofNot Applicable2,87318-Dec-200721:20Not Applicable
Netlogon.dll6.0.6001.22221591,87212-Jul-200801:10x86
Nlsvc.mofNot Applicable2,87318-Dec-200721:19Not Applicable

Additional file information for Windows Server 2008 and of Windows Vista

Additional files for all supported 32-bit versions of Windows Server 2008 and of Windows Vista
File namePackage_1_for_kb954808~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,785
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_2_for_kb954808~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,952
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_3_for_kb954808~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,790
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_4_for_kb954808~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,790
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File nameX86_5ac5c93919f20d20bcb9956351315299_31bf3856ad364e35_6.0.6001.22221_none_812c36d1c14cf215.manifest
File versionNot Applicable
File size705
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File nameX86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22221_none_fe2cb6665126d681.manifest
File versionNot Applicable
File size22,701
Date (UTC)12-Jul-2008
Time (UTC)01:47
PlatformNot Applicable
Additional files for all supported 64-bit versions of Windows Server 2008 and of Windows Vista
File nameAmd64_9f60d743d4838422847e401262b6f07f_31bf3856ad364e35_6.0.6001.22221_none_197cf7293dbf7963.manifest
File versionNot Applicable
File size709
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File nameAmd64_b678fbd3889607e50834a482ca4d1725_31bf3856ad364e35_6.0.6001.22221_none_14cc325561f0c212.manifest
File versionNot Applicable
File size1,060
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File nameAmd64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22221_none_5a4b51ea098447b7.manifest
File versionNot Applicable
File size23,180
Date (UTC)12-Jul-2008
Time (UTC)02:27
PlatformNot Applicable
File namePackage_1_for_kb954808~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,795
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_2_for_kb954808~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,189
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_3_for_kb954808~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,025
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_4_for_kb954808~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size2,025
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,437
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File nameWow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22221_none_649ffc3c3de509b2.manifest
File versionNot Applicable
File size18,763
Date (UTC)12-Jul-2008
Time (UTC)01:36
PlatformNot Applicable
Additional files for all supported Windows Server 2008 Itanium-Based Systems operating systems
File nameIa64_8947fe1db30791f37be9349692380977_31bf3856ad364e35_6.0.6001.22221_none_c596c380450fa0be.manifest
File versionNot Applicable
File size707
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File nameIa64_c20d1ea91b56a15f6c6eb15c40d6e788_31bf3856ad364e35_6.0.6001.22221_none_a02d920e6ac01e06.manifest
File versionNot Applicable
File size1,058
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File nameIa64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22221_none_fe2e5a5c5124df7d.manifest
File versionNot Applicable
File size23,156
Date (UTC)12-Jul-2008
Time (UTC)01:55
PlatformNot Applicable
File namePackage_1_for_kb954808~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,790
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_2_for_kb954808~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,020
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_3_for_kb954808~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,020
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File namePackage_for_kb954808_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)13-Jul-2008
Time (UTC)17:54
PlatformNot Applicable
File nameWow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.22221_none_649ffc3c3de509b2.manifest
File versionNot Applicable
File size18,763
Date (UTC)12-Jul-2008
Time (UTC)01:36
PlatformNot Applicable

Workaround


Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To work around this problem, disable the Netlogon chaining feature. To do this, follow these steps:
  1. Open Register Editor.
  2. Locate the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Netlogon\Parameters\EnableChainSetClientAttributes
  3. Set the value of the EnableChainSetClientAttributes registry subkey to 0.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


In Windows Server 2008, the NetLogon chaining feature enables any client that opens a security channel to the RODC to update the following attributes to the full domain controller through the RODC:
  • operatingSystem
  • operatingSystemVersion
  • operatingSystemServicePack
  • DNSHostname
  • servicePrincipalName
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates