Support policy for Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM 2011 on a computer that is running Windows Server 2008 Hyper-VMicrosoft Dynamics CRM 4.0 and 2011 are supported on computers that run Windows Server 2008 Hyper-V in production systems. The beta version of Hyper-V is not supported. The beta version of Hyper-V is included in Windows Server 2008.
Note To use Hyper-V in a production environment, you must apply the update for the release version of the Hyper-V technology for Windows Server 2008. To obtain this update, click the following article number to view the article in the Microsoft Knowledge Base:
Support policy for Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM 2011 on a computer that is running other virtualization solutionsMicrosoft Dynamics CRM 4.0 and 2011 supports virtualization solutions from vendors who participate in the Microsoft Windows Server Virtualization Validation Program (SVVP). For more information about this program and about participating vendors, visit the following Windows Server Marketplace Web site: For more information about the Microsoft support policy for SVVP solutions, click the following article number to view the article in the Microsoft Knowledge Base:
Therefore, we strongly recommend that you review the following Web sites before you decide whether to implement hardware virtualization technologies in your datacenter:
Virtualization – Evolution Not Revolution
Virtualization – The Architectural Foundation for Dynamic IT
The Microsoft Virtualization home page
Some Microsoft Dynamics CRM server roles are better candidates than other server roles for running inside a Microsoft Virtual Server environment. Your results depend on many factors. These factors include the following factors:
- The hardware environment
- Your performance requirements
- The workloads that exist
Performance and scalability considerationsWhen you plan to deploy Microsoft Dynamics CRM in a virtualized environment, the same performance and scalability aspects that are described in "The Microsoft Dynamics CRM Implementation Guides" apply when you size each virtual machine for Microsoft Dynamics CRM.
For more information about "The Microsoft Dynamics CRM Implementation Guides," see the "References" section.
Additionally, some factors directly affect the performance and the scalability of Microsoft Dynamics CRM when it is running on a computer that is running Windows Server 2008 Hyper-V. Additionally, make sure that you consider the following:
- Create separate fixed-size virtual disks for Microsoft Dynamics CRM databases and log files. Additionally, store the virtual disks on separate physical drives on the host server.
- Before you move the implementation to a production environment, make sure that you validate the performance of Microsoft Dynamics CRM Server by using the Microsoft Dynamics CRM Performance Toolkit.
- Make sure that the server that is running Windows Server 2008 Hyper-V is sized correctly to handle the number of virtual machines that you plan to deploy. This estimate should include the CPU, the memory, the network adapters, and the disk configuration.
- Use a hard disk solution that enables fast access. Consider using a SCSI hard disk, a redundant array of independent disks (RAID), or a storage area network (SAN) to store the virtual hard disk (.vhd) files that are used by Microsoft Dynamics CRM data.
Virtualization and Consolidation with Hyper-V
Microsoft Dynamics CRM 4.0 Implementation Guide
Microsoft Dynamics CRM 2011 Implementation Guide
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Microsoft Dynamics CRM 4.0 Suggested Hardware for Deployments of up to 500 Concurrent Users
Microsoft Dynamics CRM 4.0 Performance Toolkit
Optimizing and Maintaining Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 4.0 Performance and Scalability - User Scalability for the Enterprise
Using SQL Server 2005 in a Virtual Environment
Article ID: 957054 - Last Review: Sep 12, 2011 - Revision: 1