Social Connector feature doesn't work in Outlook 2010 or Outlook 2013

Symptoms

Contact information, such as activities, meetings, status updates, email messages, or meetings, is not displayed in the People Pane in Microsoft Outlook 2010 or later versions. Instead, the Microsoft Social Connector feature displays the following messages: 
Search cannot return results for this view. Click here for more information.

There are no items to show in this view.
2
 


Additional details about this issue

Resolution

In order to use the Outlook Social Connector in Outlook, Windows Search must be installed and enabled. Additionally, you should not start Outlook by using the Run as administrator command. Therefore, follow these steps to resolve this issue.

Step 1: Install Windows Search

Make sure that the Windows Search service is running in Windows
Install Windows Search in Windows 8 and Windows 7
Install Windows Search in Windows Vista and Windows XP

Step 2: Start Outlook without using the Run as administrator command

In Windows 10, Windows 8.1 and Windows 8, click Outlook from the Start screen. 

Or in a previous version of Windows, click Start, click All Programs, click Microsoft Office, and then click Microsoft Outlook.

Note Make sure that you do not use the Run as Administrator command.
Properties

Article ID: 976786 - Last Review: Feb 16, 2017 - Revision: 2

Microsoft Outlook 2010, Microsoft Outlook 2013

Feedback