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FIX: Error occurs when you try to configure a remote report server database by using Reporting Services Configuration Manager in the Datacenter edition of SQL Server 2008 R2 Reporting Services

Microsoft distributes Microsoft SQL Server 2008 R2 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release.
SYMPTOMS
Consider the following scenario:
  • You install Microsoft SQL Server Reporting Services (SSRS) in the Datacenter edition of Microsoft SQL Server 2008 R2.
  • You try to configure a remote Microsoft SQL Server Database Engine database as the report server database by using Reporting Services Configuration Manager (RSConfigTool.exe)

In this scenario, you receive the following error message:
The feature: "Remote access to report data sources and/or the report server database" is not supported in this edition of Reporting Services.

CAUSE
This issue occurs because the RSConfigTool.exe tool does not detect the stock keeping unit (SKU) type information in the report servercorrectly. However, the SKU type information is required to check an SKU requirement before you can configure a remote database.
RESOLUTION

Cumulative update information

SQL Server 2008 R2

The fix for this issue was first released in Cumulative Update 4. For more information about how to obtain this cumulative update package for SQL Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
2345451 Cumulative Update package 4 for SQL Server 2008 R2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
981356 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 was released
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
REFERENCES
For more information about how to create a report server database in SQL Server 2008 R2, visit the following Microsoft website:For more information about SSRS WMI provider, visit the following Microsoft website: For more information about how to create indexed views, visit the following Microsoft website: For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 2291551 - Last Review: 10/29/2010 06:54:00 - Revision: 2.0

  • Microsoft SQL Server 2008 R2 Datacenter
  • Microsoft SQL Server 2008 R2 Reporting Services
  • kbqfe kbfix kbsurveynew kbexpertiseadvanced KB2291551
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