Article ID: 2397171 - View products that this article applies to.
Assume that a mailbox is located on an Exchange 2010 server, and that the global MaxSendSize and MaxReceiveSize attributes for the organization or the mailbox are larger than 409MB. In this situation, third party clients that use the MAPI/CDO libraries (for example, Blackberry) will be unable to forward or reply to messages containing attachments. Additionally, the following error will be logged in the RPC Client Access log:
2010-08-24T16:44:15.193Z,22987,4,/o=Test Org/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Blackberry Administrator,,,6.0.8153.0,Classic,,,ncacn_ip_tcp,,0,,,RopHandler: OpenStream: Attempted to use more memory than allowed. Reserve memory request = 272.. Error code = MaxSubmissionExceeded2010-08-24T16:44:15.193Z,22987,4,/o=Test Org/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Blackberry Administrator,,,6.0.8153.0,Classic,,,ncacn_ip_tcp,,0,,,RopHandler: OpenStream: Attempted to use more memory than allowed. Reserve memory request = 272.. Error code = MaxSubmissionExceeded
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2425179/ )Description of Update Rollup 2 for Exchange Server 2010 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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WorkaroundTo work around this issue, ensure that the global Send/Receive size limits for the organization and for the mailbox are under 409mb.
Article ID: 2397171 - Last Review: December 17, 2010 - Revision: 2.0