The Windows Photo and Slideshow Problems troubleshooter may automatically fix the problem described in this article. This troubleshooter fixes many problems.Learn moreRun now
Let me fix it myself
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To fix this problem, follow these steps:
Change the power setting of the computer to "Balanced."
Delete any invalid photo shortcuts in the folder and in any subfolders. To do this, follow the appropriate steps for your operating system.
If the SCRNSAVE.EXE registry value is "C:\Windows\system32\ssmypics.scr," locate the ImageDirectory registry value in the following path:
Browse to the folder that is indicated in the registry value, and then delete any invalid photo shortcuts in the folder and in the subfolders.
If the SCRNSAVE.EXE registry value is "C:\Windows\system32\PhotoScreensaver.scr," no action can be taken because the SCRNSAVE.EXE registry value is encrypted.
Note After you install the hotfix, you may lose any customized power settings.
How the MATS package works to fix this problem
The MATS package scans your computer and detects if the computer is running Windows XP, Windows Vista, or Windows 7.
The MATS package detects whether the SCRNSAVE.EXE registry value is set to one of the following values:
The MATS package deletes any invalid photo shortcuts in the folder and in the subfolder. Note During this process, a dialog box appears. This dialog box gives you the option to fix the issue automatically (this is the recommended option) or to manually select individual issues to fix.
The MATS package verifies that the invalid photo shortcuts were deleted successfully.
Other issues that the MATS package fixes
930097 Computer is slow when Windows Photo Gallery displays TIFF images that do not fit into one page in Windows Vista
2415237 Can't preview pictures in Windows Photo Gallery in Windows Vista
2415238 Color issues in the print preview of an image in Windows Photo Gallery in Windows Vista
938818 Can't see pictures in a slide show in Windows Photo Gallery in Windows Vista
2009298 Can't download albums in Windows Live Photo Gallery after upgrading from Windows Vista to Windows 7
944221 Windows Live Photo Gallery freezes or can't start
939395 An image and its background become yellow in Windows Photo Gallery in Windows Vista
930102 Image transition issues in Windows Photo Gallery in Windows XP or in Windows Vista
Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate 64-bit Edition, Windows Vista Business, Windows Vista Business 64-bit Edition, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Starter, Windows Vista Ultimate, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate, Microsoft Windows XP Home Edition, Microsoft Windows XP Professional