Article ID: 2465015 - View products that this article applies to.
Consider the following scenario. You synchronize a Microsoft Windows Mobile-based device with a Microsoft Exchange Server 2010 mailbox by using ActiveSync. You try to view a rich text email message that has an embedded image. In this scenario, you cannot view or download the image on the device.
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2645995/ )Description of Update Rollup 1 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2465015 - Last Review: February 13, 2012 - Revision: 1.0