"Bad certificate" error when you use an Asset Intelligence synchronization point on a System Center Configuration Manager 2007 SP2 site server after the bootstrap certificate expires
- You have a Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2) site server.
- You install an Asset Intelligence synchronization point on the site server. During the installation process, the Asset Intelligence synchronization point makes its first connection attempt to the System Center Online service.
- You have a System Center Configuration Manager 2007 Service Pack 2 (SP2) site server.
- You install the Asset Intelligence synchronization point on the site server.
- The bootstrap certificate expires.
- The Asset Intelligence synchronization point tries to use the bootstrap certificate to renew the Asset Intelligence certificate.
Asset Intelligence Catalog Sync Service Warning: 0 :<Log Date>:WebException trying to enroll: Status = ProtocolError
Asset Intelligence Catalog Sync Service Error: 0 :<Log Date>:Exception attempting sync - The request failed with HTTP status 403: Forbidden.
When the System Center Configuration Manager 2007 Asset Intelligence synchronization point tries to use this certificate, the error message is displayed.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must be running System Center Configuration Manager 2007 Service Pack 2 (SP2).
Registry informationTo use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirementYou do not have to restart the computer after you apply this hotfix. However, you have to close any opened instance of the Configuration Manager administrative console before you install this hotfix package.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
File informationThe English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
System Center Configuration Manager 2007 SP2 file information notes
|File name||File version||File size||Date||Time||Platform|
|Aius.msi||Not Applicable||1,447,424||01-Feb-2010||14:15||Not applicable|
Article ID: 2483225 - Last Review: 11/19/2012 09:52:00 - Revision: 3.0
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