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An application that uses Direct2D or Direct3D may crash in Windows 7 or in Windows Server 2008 R2

SYMPTOMS
Consider the following scenario:
  • You are using a Windows 7 or Windows Server 2008 R2-based computer
  • You are running application that uses Internet Explorer or Internet Explorer components to connect to the internet
  • The application uses Direct2D or Direct3D

Examples of these applications are Internet Explorer, Voice over IP applications, Instant Messaging applications and Games that connect to online servers for online play.

In this scenario, Internet explorer or another application may crash or stop responding.


For more information about Direct2D, see About Direct2D on MSDN.

RESOLUTION

Update information

How to obtain this update

The following files are available for download from the MicrosoftDownload Center:
Operating systemUpdate
All supported x86-based versions of Windows 7DownloadDownload the update package now.
All supported x64-based versions of Windows 7DownloadDownload the update package now.
All supported x64-based versions of Windows Server 2008 R2DownloadDownload the update package now.
All supported IA-64-based versions of Windows Server 2008 R2DownloadDownload the update package now.
All supported x86-based versions of Windows Embedded Standard 7DownloadDownload the update package now.
All supported x64-based versions of Windows Embedded Standard 7 DownloadDownload the update package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 7 or Windows Server 2008 R2.

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
Click here to view or hide detailed information
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTime
D3d10_1.dll6.1.7600.16741161,79217-Jan-201105:38
D3d10_1core.dll6.1.7600.16699218,62402-Nov-201004:35
D3d10_1.dll6.1.7600.20882161,79217-Jan-201105:30
D3d10_1core.dll6.1.7600.20882218,62417-Jan-201105:30
D3d10_1.dll6.1.7601.17544161,79217-Jan-201105:47
D3d10_1core.dll6.1.7601.17514219,13620-Nov-201012:18
D3d10_1.dll6.1.7601.21643161,79217-Jan-201105:36
D3d10_1core.dll6.1.7601.17514219,13620-Nov-201012:18
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
D3d10_1.dll6.1.7600.16741197,12017-Jan-201106:17
D3d10_1core.dll6.1.7600.16699320,51202-Nov-201005:12
D3d10_1.dll6.1.7600.20882197,12017-Jan-201106:12
D3d10_1core.dll6.1.7600.20882320,51217-Jan-201106:12
D3d10_1.dll6.1.7601.17544197,12017-Jan-201111:09
D3d10_1core.dll6.1.7601.17514321,02420-Nov-201013:26
D3d10_1.dll6.1.7601.21643197,12017-Jan-201106:19
D3d10_1core.dll6.1.7601.17514321,02420-Nov-201013:26
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
D3d10_1.dll6.1.7600.16741448,00017-Jan-201105:10
D3d10_1core.dll6.1.7600.16741838,14417-Jan-201105:10
D3d10_1.dll6.1.7600.20882448,00017-Jan-201105:06
D3d10_1core.dll6.1.7600.20882838,14417-Jan-201105:06
D3d10_1.dll6.1.7601.17544448,00017-Jan-201104:59
D3d10_1core.dll6.1.7601.17514838,65620-Nov-201010:25
D3d10_1.dll6.1.7601.21643448,00017-Jan-201105:04
D3d10_1core.dll6.1.7601.17514838,65620-Nov-201010:25
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Click here to view or hide detailed information
Additional files for all supported x86-based versions of Windows 7
File nameX86_3c24bc8e2a74eca64dca6d48b8d6170a_31bf3856ad364e35_6.1.7601.17544_none_07d5289e1a0d3bef.manifest
File versionNot Applicable
File size708
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameX86_3df7ee00fdd3ff368112d1b47377d17e_31bf3856ad364e35_6.1.7600.20882_none_d1dbbd1dba157c5d.manifest
File versionNot Applicable
File size708
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameX86_aa59f20365dd4efcab433a8bcc962acd_31bf3856ad364e35_6.1.7601.21643_none_9f046025a9e31559.manifest
File versionNot Applicable
File size708
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameX86_d4dcf39ab4b524e905b09da05af05c2b_31bf3856ad364e35_6.1.7600.16741_none_9811487e66a54cae.manifest
File versionNot Applicable
File size708
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameX86_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.16741_none_502719a90ac8cbe7.manifest
File versionNot Applicable
File size2,893
Date (UTC)19-Jan-2011
Time (UTC)01:03
File nameX86_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.20882_none_5086770e2405f4cc.manifest
File versionNot Applicable
File size2,983
Date (UTC)17-Jan-2011
Time (UTC)06:09
File nameX86_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7601.17544_none_5210778d07ec83d8.manifest
File versionNot Applicable
File size2,893
Date (UTC)19-Jan-2011
Time (UTC)01:03
File nameX86_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7601.21643_none_5299140e210b0a4b.manifest
File versionNot Applicable
File size2,893
Date (UTC)19-Jan-2011
Time (UTC)01:03
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_0ab34a24ba73b750bb2f13fd5f2b7109_31bf3856ad364e35_6.1.7600.16741_none_54ed8eb33cbf56b6.manifest
File versionNot Applicable
File size1,064
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_25c8e92c8c4fd7d9a3b6b1c07b17d996_31bf3856ad364e35_6.1.7601.21643_none_bc6dcb7a3f344f89.manifest
File versionNot Applicable
File size1,064
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_3c24bc8e2a74eca64dca6d48b8d6170a_31bf3856ad364e35_6.1.7601.17544_none_63f3c421d26aad25.manifest
File versionNot Applicable
File size710
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_3df7ee00fdd3ff368112d1b47377d17e_31bf3856ad364e35_6.1.7600.20882_none_2dfa58a17272ed93.manifest
File versionNot Applicable
File size710
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_a224f23fd064699424ef3785f77e28ab_31bf3856ad364e35_6.1.7600.20882_none_2a14a031df737ad1.manifest
File versionNot Applicable
File size712
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_aa59f20365dd4efcab433a8bcc962acd_31bf3856ad364e35_6.1.7601.21643_none_fb22fba96240868f.manifest
File versionNot Applicable
File size710
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_b3bef6c3a683f52f88b79a63a71cf124_31bf3856ad364e35_6.1.7600.20882_none_9b0fbe7fc39dae7f.manifest
File versionNot Applicable
File size1,064
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_d2092898e8a64c665b4582364ccbcf1b_31bf3856ad364e35_6.1.7601.21643_none_a046686d7709660c.manifest
File versionNot Applicable
File size712
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_d4dcf39ab4b524e905b09da05af05c2b_31bf3856ad364e35_6.1.7600.16741_none_f42fe4021f02bde4.manifest
File versionNot Applicable
File size710
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_d789b264050dcadd27b24de08c9039ec_31bf3856ad364e35_6.1.7600.16741_none_44718ea44a7493cd.manifest
File versionNot Applicable
File size712
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_da7cdab753d10665b277d8b3c5f06634_31bf3856ad364e35_6.1.7601.17544_none_396d9d3af3dbec84.manifest
File versionNot Applicable
File size1,064
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_dfadb9efef3ba05230d1876600462383_31bf3856ad364e35_6.1.7601.17544_none_1acc0d8ad6616f65.manifest
File versionNot Applicable
File size712
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameAmd64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.16741_none_ac45b52cc3263d1d.manifest
File versionNot Applicable
File size2,895
Date (UTC)19-Jan-2011
Time (UTC)01:07
File nameAmd64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.20882_none_aca51291dc636602.manifest
File versionNot Applicable
File size2,985
Date (UTC)17-Jan-2011
Time (UTC)06:53
File nameAmd64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7601.17544_none_ae2f1310c049f50e.manifest
File versionNot Applicable
File size2,895
Date (UTC)19-Jan-2011
Time (UTC)01:07
File nameAmd64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7601.21643_none_aeb7af91d9687b81.manifest
File versionNot Applicable
File size2,895
Date (UTC)19-Jan-2011
Time (UTC)01:07
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_1ea86b1a8ebcc48d91cbf0c7fb8dc819_31bf3856ad364e35_6.1.7600.16741_none_07073a7502caa988.manifest
File versionNot Applicable
File size1,062
Date (UTC)19-Jan-2011
Time (UTC)00:58
File nameIa64_93341b104f2812cd4d1b817702bfbced_31bf3856ad364e35_6.1.7600.20882_none_00644189f8806202.manifest
File versionNot Applicable
File size1,062
Date (UTC)19-Jan-2011
Time (UTC)00:58
File nameIa64_a5ead34f267e3c4cbf8b677928022989_31bf3856ad364e35_6.1.7601.17544_none_6da9b86803a7db60.manifest
File versionNot Applicable
File size1,062
Date (UTC)19-Jan-2011
Time (UTC)00:58
File nameIa64_d0f5667d2dd3ee0bf3bf653a5e467905_31bf3856ad364e35_6.1.7601.21643_none_bd6e7ea7c463d114.manifest
File versionNot Applicable
File size1,062
Date (UTC)19-Jan-2011
Time (UTC)00:58
File nameIa64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.16741_none_5028bd9f0ac6d4e3.manifest
File versionNot Applicable
File size2,984
Date (UTC)17-Jan-2011
Time (UTC)07:02
File nameIa64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.20882_none_50881b042403fdc8.manifest
File versionNot Applicable
File size2,984
Date (UTC)17-Jan-2011
Time (UTC)06:44
File nameIa64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7601.17544_none_52121b8307ea8cd4.manifest
File versionNot Applicable
File size2,894
Date (UTC)19-Jan-2011
Time (UTC)00:59
File nameIa64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7601.21643_none_529ab80421091347.manifest
File versionNot Applicable
File size2,894
Date (UTC)19-Jan-2011
Time (UTC)00:59
d2d d3d directx
Properties

Article ID: 2488113 - Last Review: 04/24/2012 07:36:00 - Revision: 7.0

Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate, Windows Server 2008 R2 Datacenter, Windows Server 2008 R2 Enterprise, Windows Server 2008 R2 Foundation, Windows Server 2008 R2 Standard, Windows Embedded Standard 7

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