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Journal reports are expired or lost when the Microsoft Exchange Transport service is restarted in an Exchange Server 2010 environment

SYMPTOMS
Consider the following scenario:
  • You configure the message expiration time-out interval on a Microsoft Exchange Server 2010 server.
  • Journal reports are queued past the message expiration time-out interval.
  • The Microsoft Exchange Transport service is restarted.
In this scenario, the journal reports are expired or lost.
CAUSE
This issue occurs because the MustDeliver flag is not set for the journal reports after the Microsoft Exchange Transport service is restarted. 
RESOLUTION
To resolve this issue, install the following update rollup:
2582113 Description of Update Rollup 5 for Exchange Server 2010 Service Pack 1
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about journaling, visit the following Microsoft website:For more information about transport queues, visit the following Microsoft website:For more information about how to configure message expiration time-out interval, visit the following Microsoft website:
Properties

Article ID: 2509306 - Last Review: 08/24/2011 02:33:00 - Revision: 1.0

  • Microsoft Exchange Server 2010 Service Pack 1
  • kbqfe kbfix kbhotfixrollup kbexpertiseinter kbsurveynew KB2509306
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