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You experience slow performance when Microsoft Dynamics CRM 4.0 runs a search in a complex Active Directory environment

SYMPTOMS
Assume that you run Microsoft Dynamics CRM 4.0 in a complex Active Directory environment. When Microsoft Dynamics CRM runs a search in the Active Directory environment, you experience slow performance.
RESOLUTION
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information about the latest cumulative update rollup for Microsoft Dynamics CRM 4.0, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes
Note This problem was originally fixed in Update Rollup 17 for Microsoft Dynamics CRM 4.0. For more information about Update Rollup 17 for Microsoft Dynamics CRM 4.0, click the following article number to view the article in the Microsoft Knowledge Base:
2477746 Update Rollup 17 for Microsoft Dynamics CRM 4.0 is available
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Properties

Article ID: 2520714 - Last Review: 05/05/2011 16:28:00 - Revision: 1.0

Microsoft Dynamics CRM 4.0

  • kbqfe kbfix kbmbsmigrate kbsurveynew kbexpertiseinter KB2520714
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