Article ID: 2592398 - View products that this article applies to.
Consider the following scenarios in a Microsoft Exchange Server 2013 or Microsoft Exchange Server 2010 environment:
In these scenarios, the two email messages in the Sent Items folder of the mailbox have the same PR_INTERNET_MESSAGE_ID property in the Microsoft Exchange Server MPAI Editor (MFCMAPI). Additionally, the second email message that you send is not delivered to recipients, and you do not receive a non-delivery report (NDR).
This issue occurs because the Exchange store handles the PR_INTERNET_MESSAGE_ID property incorrectly for the two email messages.
To resolve this issue in Exchange Server 2013, install the following cumulative update:
(https://support.microsoft.com/kb/2936880/ )Cumulative Update 5 for Exchange Server 2013
To resolve this issue in Exchange Server 2010, install the following update rollup:
(https://support.microsoft.com/kb/2661854/ )Description of Update Rollup 2 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to create an email message template by using Outlook 2010, visit the following Microsoft website:
How to create an email message template in Outlook 2010For more information about how to resend an email message in Outlook 2010, visit the following Microsoft website:
How to resend an email message in Outlook 2010For more information about the PR_INTERNET_MESSAGE_ID property, visit the following Microsoft website:
General information about the PR_INTERNET_MESSAGE_ID property
Article ID: 2592398 - Last Review: May 27, 2014 - Revision: 2.0