You are currently offline, waiting for your internet to reconnect

ECP crashes when a RBAC role assignee tries to manage another user’s mailbox by using ECP in an Exchange Server 2010 environment

SYMPTOMS
Consider the following scenario:
  • You create an exclusive role assignment in a Microsoft Exchange Server 2010 environment.
  • You assign the Mail Recipients role to a Role Based Access Control (RBAC) role assignee.
  • You define the exclusive scope of the role assignment.
  • The RBAC role assignee tries to manage other user’s mailbox by using Exchange Control Panel (ECP).
In this scenario, ECP crashes. Additionally, following events are logged in the Application log:
Log Name: Application
Source: MSExchange Control Panel
Date: Date
Event ID: 4
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
Current user: User
Request for URL URL of ECP failed with the following error:
System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Exchange.Configuration.Authorization.ExchangeRunspaceConfiguration.LoadAllExclusiveScopes(ADSystemConfigurationSession session)
at Microsoft.Exchange.Configuration.Authorization.ExchangeRunspaceConfiguration.ReadAndCheckAllScopes(ADSystemConfigurationSession session, Dictionary`2 userAllScopes, String tenantOrganizationName)
at Microsoft.Exchange.Configuration.Authorization.ExchangeRunspaceConfiguration.LoadRoleCmdletInfo(ADRawEntry user, ADRawEntry userToVerifyInScope, ADSystemConfigurationSession session, String organizationName, IList`1 roleTypeFilter, List`1 sortedRoleEntryFilter, List`1 implicitRoleIds, RoleFilteringMode roleFilteringMode, SerializedAccessToken securityAccessToken, Dictionary`2& userAllScopes, List`1& userAllRoleEntries, ReadOnlyCollection`1& userAllRoleTypes, ReadOnlyCollection`1& userAllRoleAssignments)
at Microsoft.Exchange.Configuration.Authorization.ExchangeRunspaceConfiguration.LoadRoleCmdletInfo(String organizationName, IList`1 roleTypeFilter, List`1 sortedRoleEntryFilter, IList`1 logonUserRequiredRoleTypes, List`1 implicitRoleIds)
at Microsoft.Exchange.Configuration.Authorization.ExchangeRunspaceConfiguration..ctor(IIdentity logonIdentity, IIdentity impersonatedIdentity, ExchangeRunspaceConfigurationSettings settings, IList`1 roleTypeFilter, List`1 sortedRoleEntryFilter, IList`1 logonUserRequiredRoleTypes, Boolean callerCheckedAccess)
at Microsoft.Exchange.Management.ControlPanel.RbacContext.<.ctor>b__5()
at Microsoft.Exchange.Data.Storage.LazilyInitialized`1.get_Value()
at Microsoft.Exchange.Data.Storage.LazilyInitialized`1.op_Implicit(LazilyInitialized`1 delayInitialized)
at Microsoft.Exchange.Management.ControlPanel.RbacSession..ctor(RbacContext context, SessionPerformanceCounters sessionPerfCounters, EsoSessionPerformanceCounters esoSessionPerfCounters)
at Microsoft.Exchange.Management.ControlPanel.StandardSession..ctor(RbacContext context)
at Microsoft.Exchange.Management.ControlPanel.StandardSession.Factory.CreateNewSession()
at Microsoft.Exchange.Management.ControlPanel.RbacSession.Factory.CreateSession()
at Microsoft.Exchange.Management.ControlPanel.RbacContext.CreateSession()
at Microsoft.Exchange.Management.ControlPanel.RbacSettings.CreateSession()
at Microsoft.Exchange.Management.ControlPanel.AuthenticationSettings..ctor(HttpContext context)
at Microsoft.Exchange.Management.ControlPanel.RbacModule.Application_PostAuthenticateRequest(Object sender, EventArgs e)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


Log Name: Application
Source: MSExchange Common
Date: Date
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
Watson report about to be sent for process id: process ID, with parameters: E12, Build Type, Version, ECP, M.E.Configuration.ObjectModel, M.E.C.A.ExchangeRunspaceConfiguration.LoadAllExclusiveScopes, System.NullReferenceException, XXXX, Version. ErrorReportingEnabled: False

CAUSE
This issue occurs because a NULL scope is passed to ECP when it tries to load all exclusive scopes.
RESOLUTION
To resolve this issue, install the following update rollup:
2645995 Description of Update Rollup 1 for Exchange Server 2010 Service Pack 2
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about exclusive scopes, visit the following Microsoft website:
For more information about Exchange Control Panel, visit the following Microsoft website:
For more information about how to create a regular or an exclusive scope, visit the following Microsoft website:
For more information about Mail Recipients role, visit the following Microsoft website:
Properties

Article ID: 2604713 - Last Review: 02/13/2012 19:05:00 - Revision: 1.0

Microsoft Exchange Server 2010 Service Pack 2

  • kbqfe kbfix kbsurveynew kbexpertiseinter KB2604713
Feedback
var varClickTracking = 1; var varCustomerTracking = 1; var Route = "76500"; var Ctrl = ""; document.write(" " class="ng-binding" id="language-es-py">Paraguay - Español
Venezuela - Español
/html>microsoft.com/c.gif?DI=4050&did=1&t="> var varClickTracking = 1; var varCustomerTracking = 1; var Route = "76500"; var Ctrl = ""; document.write(" load="var m=document.createElement('meta');m.name='ms.dqp0';m.content='false';document.getElementsByTagName('head')[0].appendChild(m);" src="http://c1.microsoft.com/c.gif?">