You are currently offline, waiting for your internet to reconnect

The language of a Lync 2010 client resets to English

SYMPTOMS
Consider the following scenario:
  • User A logs on a computer as the local administrator.
  • User A installs the Microsoft Lync 2010 client and the Lync 2010 Multilingual User Interface Pack (MUI) by using one of the following two methods:
    • User A extracts the Windows Installer (.msi) file from the executable (.exe) installation file, and then install the .msi file by using the Msiexec.exe tool.
    • User A runs the.exe installation file.
  • User A configures the Lync 2010 client to start automatically when the computer starts, and then User A logs off.
  • User B is not the local administrator of the computer. The user logs on the computer and then the Lync 2010 client starts automatically.
  • User B changes the Lync 2010 client language in the General tab and then exits.
  • User B restarts the Lync 2010 client from the Start menu.
In this scenario, the Lync 2010 client language resets to English.
CAUSE
This issue occurs because the Lync 2010 client starts repair mode after a different user sign in to the client. The repair mode resets the Lync 2010 client language to English.
RESOLUTION
To resolve this issue, install the following cumulative update:
2514982 Description of the cumulative update for Lync 2010: November 2011


MORE INFORMATION
For more information about the command-line options of the msiexec tool, visit the following Microsoft website:
For more information about the Lync 2010 setup, visit the following Microsoft website:
For more information about the IT-Managed installation of Lync 2010, visit the following Microsoft website:
For more information about Lync 2010 MUI, visit the following Microsoft website:


Properties

Article ID: 2607289 - Last Review: 11/19/2011 02:12:00 - Revision: 1.0

Microsoft Lync 2010

  • kbqfe kbfix kbhotfixrollup kbexpertisebeginner kbsurveynew KB2607289
Feedback
> /script> c1.microsoft.com/c.gif?DI=4050&did=1&t=">nc=""> var varAutoFirePV = 1; var varClickTracking = 1; var varCustomerTracking = 1; var Route = "76500"; var Ctrl = ""; document.write(" var varCustomerTracking = 1; var Route = "76500"; var Ctrl = ""; document.write("