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"Microsoft Word has stopped working" error when you close Word 2010 or Word 2007

This is a Step by Step article. This is a step-by-step article.
Symptoms
Each time you close Office Word, you receive the following error message: 
Microsoft Word has stopped working



Resolution
Certain add-ins in Word might cause the problem. To resolve this problem, try the following method.

Word 2010

  1. Start Word 2010, click File, and then click Options.



  2. Click Add-Ins, and then click Go.



  3. Clear the Send to Bluetooth check box, and then click OK.



  4. If the problem still occurs, try disabling other add-ins to troubleshoot the problem.

Word 2007

  1. Click the Office button, and then click Word Options



  2. Click Add-Ins, click Go.



  3. Clear the Send to Bluetooth, and then click OK.



  4. If the problem still occurs, try disabling other add-ins to troubleshoot the problem.




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Article ID: 2654846 - Last Review: 09/30/2013 00:56:00 - Revision: 4.1

Microsoft Word 2010, Microsoft Office Word 2007

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