A user whose display name is in Korean cannot be found in Lync 2010

SYMPTOMS
Consider the following scenario:
  • You update Microsoft Lync 2010 to version 4.0.7577.314 by installing the update that is mentioned in Microsoft Knowledge Base (KB) article 2571543.
  • You sign in to Lync 2010 by using a user account whose display name is in English.
  • You try to search for a user whose display name is in Korean.
  • You type the Korean user name in the Find a contact box, and then press Enter.
In this scenario, the user name does not appear in the search results.
RESOLUTION
To resolve this issue, install the following cumulative update:
2670326 Description of the cumulative update for Lync 2010: February 2012


WORKAROUND
To work around this issue, do not press Enter, or you can press Enter two times when you type the user name to perform the search.
Properties

Article ID: 2661952 - Last Review: 03/01/2012 23:09:00 - Revision: 1.0

Microsoft Lync 2010

  • kbqfe kbsurveynew kbfix kbexpertiseinter KB2661952
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