Article ID: 2706523 - View products that this article applies to.
Consider the following scenario:
To resolve this issue, install the update rollup that is described in the following article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/2685289/ )Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2
To work around this issue, temporarily enable the user account to create a mailbox, and then disable the user account.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to create a mailbox in an Exchange organization, go to the following Microsoft website:
Create a MailboxFor more information about how to mail-enable a mailbox by using the Enable-Mailbox cmdlet, go to the following Microsoft website:
Enable-MailboxFor more information about how to disable or enable a user account in Active Directory, go to the following Microsoft website:
Disable or Enable a User Account
Article ID: 2706523 - Last Review: May 29, 2012 - Revision: 1.0