Article ID: 2737046 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the Exchange Information store uses an optimization that does not read the body of the source message when the store moves messages to the target folder. Therefore, the PR_BODY property is not in the message header table, so no message body is displayed.
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2746164/ )Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to enable the AutoPreview feature, go to the following Microsoft website:
Display the three-line AutoPreview for email messagesFor more information about the PR_BODY property, go to the following Microsoft website:
General information the PR_BODY property
Article ID: 2737046 - Last Review: February 12, 2013 - Revision: 1.0