Article ID: 2749075
Consider the following scenario:
Note To view the Deletions subfolder of the Recoverable Items folder in the primary mailbox, use the Recover Deleted Items tool in Microsoft Outlook and Outlook Web App.
This issue occurs because the Managed Folder Assistant copies items to the Deletions subfolder in the primary mailbox when the items are automatically moved to the archive mailbox.
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2785908/ )Description of Update Rollup 5 version 2 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the Recoverable Items folder, go to the following Microsoft website:
General information about the Recoverable Items folderFor more information about retentions tags and retention policies, go to the following Microsoft website:
Understanding retention tags and retention policiesFor more information about the Managed Folder Assistant, go to the following Microsoft website:
Configure the Managed Folder AssistantFor more information about the Start-ManagedFolderAssistant cmdlet, go to the following Microsoft website:
General information about the Start-ManagedFolderAssistant cmdletFor more information about MFCMAPI, go to the following website:
General information about MFCMAPI
Article ID: 2749075 - Last Review: December 14, 2012 - Revision: 7.0