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Description of the Word 2013 update: July 9, 2013

Microsoft has released an update for Microsoft Word 2013. This update provides the latest fixes for the 32-bit and 64-bit editions of Word 2013 and Office Home and Student 2013 RT. Additionally, this update contains stability and performance improvements. 

Issues that this update fixes

  • Consider the following scenario:
    • You have a computer that has Internet Explorer 11 Preview installed.
    • You insert an Adobe Flash or Microsoft Silverlight video into a Word 2013 document.
    • You try to play the video.
    In this scenario, the video does not play, and you receive the following error message:
    We can't play this video because you're missing a plugin.
  • Assume that a Word 2010 document contains a paragraph, and tab stops are inserted on the right side of the right indent marker. After you convert the document to a Word 2013 document, the text layout of the paragraph is changed unexpectedly.
  • When you present a Word 2013 document to other users by using the Office Online Presentation service, the End Online presentation button does not work.
This update also adds telemetry functions to the Word 2013 PDF Reflow feature.


Update details

This update does not replace any previously released update.

How to obtain and install the update

Note This update applies to versions of Office 2013 that were installed by using Microsoft Windows Installer (MSI). This update does not apply to versions of Office 2013 that were installed by using Click-to-Run.

To identify which version of Office 2013 is installed, follow these steps:
  1. Start an Office 2013 application, such as Word 2013.
  2. On the File menu, click Account.
  3. If Office 2013 was installed by using Click-to-Run, an "Update Options" item is displayed. If Office 2013 was installed by using MSI, the "Update Options" item is not displayed.
The following files are available for download from the Microsoft Download Center:

The update for Office Home and Student 2013 RT is available only from Windows Update.


DownloadDownload the 32-bit update package now.


DownloadDownload the 64-bit update package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Restart information

You do not have to restart the computer after you install this update.

How to determine whether the update is installed

This update contains the files that are listed in the following tables.


File nameFile versionFile sizeDateTime


File nameFile versionFile sizeDateTime

How to uninstall this update

Windows 8
  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.
  3. In the list of updates, locate and then tap or click update 2767863, and then tap or click Uninstall.

Windows 7
  1. Click Start, and then click Run.
  2. Type Appwiz.cpl, and then click OK.
  3. Click View installed updates.
  4. In the list of updates, locate and click update 2767863, and then click Uninstall.
The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website:The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Article ID: 2767863 - Last Review: 07/09/2013 17:32:00 - Revision: 1.0

  • Microsoft Word 2013
  • Microsoft Office Home and Student 2013 RT
  • kbsurveynew atdownload kbexpertisebeginner KB2767863