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"The trust relationship between this workstation and the primary domain failed" error when you log on to a computer that is running Windows 7

Symptoms
When you log on to a computer that is running Windows 7 in a domain environment, you receive the following error message:

The trust relationship between this workstation and the primary domain failed.
Resolution
To resolve this issue, remove the computer from the domain, and then connect the computer to the domain.

To do this, follow these steps:
  1. Use a local administrator account to log on to the computer.
  2. Click Start, right-click Computer, and then click Properties.
  3. Click Change settings next to the computer name.
  4. On the Computer Name tab, click Change.
  5. Under the Member of heading, select Workgroup, type a workgroup name, and then click OK.
  6. When you are prompted to restart the computer, click OK.
  7. On the Computer Name tab, click Change again.
  8. Under the Member of heading, select Domain, and then type the domain name.  
  9. Click OK, and then type the credentials of the user who has permissions in the domain.
  10. When you are prompted to restart the computer, click OK.
  11. Restart the computer.
Properties

Article ID: 2771040 - Last Review: 11/12/2012 09:44:00 - Revision: 1.0

Windows 7 Enterprise, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Ultimate

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