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Long delay in receiving email messages by using Outlook in an Exchange Server 2010 environment

You may encounter a long delay in receiving email messages by using Microsoft Outlook in a Microsoft Exchange Server 2010 environment. However, you receive the email messages timely when you use Outlook Web App (OWA).
This issue occurs because of a deadlock that occurs in email notification threads in the Microsoft Exchange RPC Client Access service.
To resolve this issue, install Exchange Server 2010 Service Pack 3 (SP3) on the Exchange Server 2010 servers. For more information about Exchange Server 2010 SP3, click the following article number to view the article in the Microsoft Knowledge Base: 
2808208 Description of Exchange Server 2010 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Article ID: 2778100 - Last Review: 02/12/2013 17:32:00 - Revision: 1.0

  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2010 Enterprise
  • kbqfe kbfix kbsurveynew kbexpertiseinter KB2778100