Article ID: 2809411 - View products that this article applies to.
Assume that you use Internet Explorer 10 on a device that is running Windows 8. On the Advanced tab of the Internet Options dialog box, you clear the Play sounds in webpages option. In this situation, all instances of the Media Engine that were created by the browser and the Wwahost.exe process are muted.
For example, you play a media file by using a Windows store media app, such as Xbox Music or Pandora Music. In this situation, the audio output becomes unavailable.
Security update informationTo resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to the following Microsoft website:
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2809411 - Last Review: February 12, 2013 - Revision: 1.0