Assume that you run a web-based application in Internet Explorer 10 on a Windows 8 or Windows Server 2012-based computer. When you click a link in the application, the application crashes. Additionally, you receive the following error message:
(NTSTATUS) 0xc000041d - An unhandled exception was encountered during a user callback.
This issue is caused by a null pointer exception in MSHTML.
Security update information
To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to the following Microsoft website: