Configure Outlook to connect to an MSN email account

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INTRODUCTION
This article describes methods to configure Microsoft Outlook 2013, 2010, 2007, or 2003 to connect to a Microsoft Network, also known as MSN, email account.

To use these methods, you have to have Outlook installed on your computer and you have to have an MSN email account.

Note In most cases, if MSN is your Internet service provider (ISP), you probably have a POP3 account.

More information
To configure Outlook to connect to your MSN email account, use one of the following methods:

Video: How to connect Outlook to your personal email account



Method 1: Use the Microsoft Office Outlook Hotmail Connector to access the MSN account

For information about how to use the Outlook Hotmail Connector to connect to MSN, Hotmail and Live accounts, visit the following Microsoft website:


Method 2: Change the MSN POP3 account settings in Outlook

Select your Outlook version and follow the instructions to change your Outlook account settings:

Microsoft Outlook 2013

Click here to view or hide detailed information about changing Outlook 2013 account settings
  1. In Outlook 2013, click on the File menu, and then click Add Account.
  2. Click to select Manual setup or additional server types, and then click Next.
  3. Click to select POP or IMAP, and then click Next.
  4. On the POP and IMAP Account Settings screen, type the following setting information:
    1. In the Your Name box, type your name as you want it to be displayed to recipients.
    2. In the Email Address box, type your email address. For example, type yourusername@msn.com.
    3. In Account Type, select POP3.
    4. In the Incoming mail server box, type pop3.live.com.
    5. In the Outgoing mail server (SMTP) box, type smtp.live.com.
    6. In the User Name box, type your MSN account name.
    7. In the Password box, type your MSN password.
    8. Click to select the Remember Password check box, if you want to save it.
    9. Leave the Require logon using Secure Password Authentication (SPA) check box unchecked.
    10. Click More Settings.
    11. Click the Outgoing Server tab, and then click to select the My outgoing server (SMTP) requires authentication check box.
    12. Click the Advanced tab, and then click to select the This server requires an encrypted connection (SSL) check box under Incoming Server (POP3).
      Note The Incoming Server (POP3) box should be set to port 995.

    13. Select TLS for Use the following type of encrypted connection under Outgoing server (SMTP), and then click OK.
      Note The Outgoing Server (SMTP) box should be set to port 25. If port 25 is blocked in the network or by your ISP, you can set SMTP port to 587.

  5. On the right side of the POP and IMAP Account Settings screen, click Test Account Settings.

    If you do not receive errors, your email account is set up correctly. Go to step 6.

    If you receive an error, make sure that you have entered all the information correctly, and then click Test Account Settings again. If all the information is correct and you continue to receive errors, go to the "Next Steps" section for more help.

  6. Click Next, and then click Finish.

Microsoft Outlook 2010

Click here to view or hide detailed information about changing Outlook 2010 account settings
  1. In Outlook 2010, click on the File menu, and then click Add Account.
  2. Click to select Manually configure server settings or additional server types, and then click Next.
  3. Click to select Internet E-mail, and then click Next.
  4. On the Internet E-mail Settings screen, type the following setting information:
    1. In the Your Name box, type your name as you want it to be displayed to recipients.
    2. In the E-mail Address box, type your email address. For example, type yourusername@msn.com.
    3. In Account Type, select POP3.
    4. In the Incoming mail server box, type pop3.live.com.
    5. In the Outgoing mail server (SMTP) box, type smtp.live.com.
    6. In the User Name box, type your MSN account name.
    7. In the Password box, type your MSN password.
    8. Click to select the Remember Password check box, if you want to save it.
    9. Leave the Require logon using Secure Password Authentication (SPA) check box unchecked.
    10. Click More Settings.
    11. Click the Outgoing Server tab, and then click to select the My outgoing server (SMTP) requires authentication check box.
    12. Click the Advanced tab, and then click to select the This server requires an encrypted connection (SSL) check box under Incoming Server (POP3).
      Note The Incoming Server (POP3) box should be set to port 995.

    13. Select TLS for Use the following type of encrypted connection under Outgoing server (SMTP), and then click OK.
      Note The Outgoing Server (SMTP) box should be set to port 25. If port 25 is blocked in the network or by your ISP, you can set SMTP port to 587.

  5. On the right side of the Internet E-mail Settings screen, click Test Account Settings.

    If you do not receive errors, your email account is set up correctly. Go to step 6.

    If you receive an error, make sure that you have entered all the information correctly, and then click Test Account Settings again. If all the information is correct and you continue to receive errors, go to the "Next Steps" section for more help.

  6. Click Next, and then click Finish.

Microsoft Outlook 2007

Click here to view or hide detailed information about changing Outlook 2007 account settings
  1. In Outlook 2007, click on the Tools menu, and then click Account Settings.
  2. Click the E-mail tab, and then click New.
  3. Click to select Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
  4. Click to select the Manually configure server settings or additional server types check box, and then click Next.
  5. Click to select Internet E-mail, and then click Next.
  6. On the Internet E-mail Settings screen, type the following setting information:
    1. In the Your Name box, type your name as you want it to be displayed to recipients.
    2. In the E-mail Address box, type your email address. For example, type yourusername@msn.com.
    3. In Account Type, select POP3.
    4. In the Incoming mail server box, type pop3.live.com.
    5. In the Outgoing mail server (SMTP) box, type smtp.live.com.
    6. In the User Name box, type your MSN account name.
    7. In the Password box, type your MSN password.
    8. Click to select the Remember Password check box, if you want to save it.
    9. Leave the Require logon using Secure Password Authentication (SPA) check box unchecked.
    10. Click More Settings.
    11. Click the Outgoing Server tab, and then click to select the My outgoing server (SMTP) requires authentication check box.
    12. Click the Advanced tab, and then click to select the This server requires an encrypted connection (SSL) check box under Incoming Server (POP3).
      Note The Incoming Server (POP3) box should be set to port 995.

    13. Select TLS for Use the following type of encrypted connection under Outgoing server (SMTP), and then click OK.
      Note The Outgoing Server (SMTP) box should be set to port 25. If port 25 is blocked in the network or by your ISP, you can set SMTP port to 587.

  7. On the right side of the Internet E-mail Settings scree, click Test Account Settings.

    If you do not receive errors, your email account is set up correctly. Go to step 8.

    If you receive an error, make sure that you have entered all the information correctly, and then click Test Account Settings again.
    If all the information is correct and you continue to receive errors, go to the "Next Steps" section for more help.

  8. Click Next, and then click Finish.

Microsoft Outlook 2003 or earlier

Click here to view or hide detailed information about changing Outlook 2003 or earlier account settings
For steps about how you can change your Outlook settings, visit this Microsoft website:

NEXT STEPS
If you used these methods but still have problems connecting your MSN email account to Outlook, you can use the Microsoft Customer Support Services website to find other solutions to your problem. Some services that the Microsoft Customer Support Services website provide include the following:If you continue to have problems after you use these resources, you might want to contact Support:
References
For detailed information about how to change your Outlook account settings, visit this Microsoft website:


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Article ID: 287604 - Last Review: 01/08/2014 07:49:00 - Revision: 15.0

Microsoft Outlook 2013, Microsoft Outlook 2010, Microsoft Office Outlook 2007, Microsoft Office Outlook 2003, Microsoft Outlook 2002 Standard Edition

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