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July 8, 2014 update for Office 2013 (KB2880987)

This article describes update 2880987 for Microsoft Office 2013 that was released on July 8, 2014. This update also applies to Office Home and Student 2013 RT

This update provides the latest fixes for Office 2013. This update improves the round-trip behaviors of modern shapes into legacy shapes and back again between file formats of the 2007 Office system and Office 2003. It also includes stability and performance improvements. Please note that this update does not apply to Office 365 editions such as Office 365 Home.
Issues that the update resolves
  • Improves the support for high dots per inch (DPI) devices in which DPI is up to 250% in Microsoft Excel 2013.
  • Assume that you have roaming user profiles enabled. When you open a file that was saved in Internet connected Office services, you receive the following error:
    Sorry, we are having some temporary server issues.
    Note You can follow these steps to work around this issue:
    1. Exit all Microsoft Office applications.
    2. Start Registry Editor.
      • In Windows 7, click Start and type regedit in the Search programs and files text box, and then click regedit.exe in the search results.
      • In Windows 8, move your mouse to the upper-right corner, click Search and type regedit in the search text box, and then click regedit.exe in the search results.
    3. Locate and then select the following registry entry:
      HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet\WebServiceCache\AllUsers\office15client.microsoft.com
    4. On the Edit menu, click Delete, and then click Yes.
    5. Exit registry editor.
How to download and install the update

Windows Update

Use Windows Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center. The updates in the Download Center cannot be installed on Office Home and Student 2013 RT. If you are not sure what platform (32-bit or 64-bit) you are running, see Am I running 32-bit or 64-bit Office?.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Virus-scan claim
Microsoft scanned this file for viruses, using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Restart information

You do not have to restart the computer after you install this update.
More Information
This update applies to the Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home.

How to determine whether my Office installation is Click-to-Run or MSI-based

  1. Start an Office 2013 application.
  2. On the File menu, click Account.
  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
Office 2013 Click-to-Run installationMSI-based Office 2013
The screenshot for Word Click To RunThe screenshot for Word MSI

File Information

This update contains the files that are listed in the following tables.

32-bit

Mso-x-none.msp file information
File nameFile versionFile sizeDateTime
Firstrun.exe15.0.4629.1000986,28010-Jun-201405:19
Mso.dll.x8615.0.4631.100026,259,64810-Jun-201405:18
Mso.tpn.txt.x86Not Applicable1,81410-Jun-201405:18
Msointl.dll15.0.4625.10003,607,74410-Jun-201405:19
Msointl.rest.idx_dll15.0.4569.15011,484,48810-Jun-201405:19
Msores.dll15.0.4627.100081,384,12810-Jun-201405:18
Msosqm.exe15.0.4629.1000550,07210-Jun-201405:18
Office.dll15.0.4631.1000457,38410-Jun-201405:18

64-bit

Mso-x-none.msp file information
File nameFile versionFile sizeDateTime
Firstrun.exe15.0.4631.10001,037,48010-Jun-201405:22
Mso.dll.x6415.0.4631.100036,645,56810-Jun-201405:21
Mso.dll.x8615.0.4631.100026,259,64810-Jun-201405:25
Mso.tpn.txt.x64Not Applicable1,81410-Jun-201405:21
Mso.tpn.txt.x86Not Applicable1,81410-Jun-201405:21
Msointl.dll15.0.4625.10003,633,34410-Jun-201405:21
Msointl.rest.idx_dll15.0.4569.15011,484,48810-Jun-201405:21
Msores.dll15.0.4627.100081,384,12810-Jun-201405:21
Msores.dll.x8615.0.4627.100081,384,12810-Jun-201405:25
Msosqm.exe15.0.4629.1000654,52010-Jun-201405:21
Office.dll15.0.4631.1000457,38410-Jun-201405:20

How to uninstall this update

Windows 8
  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.
  3. In the list of updates, locate and then tap or click update KB2880987, and then tap or click Uninstall.
Windows 7
  1. Click Start, and then click Run.
  2. Type Appwiz.cpl, and then click OK.
  3. Click View installed updates.
  4. In the list of updates, locate and then click update KB2880987, and then click Uninstall.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all Versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website:
Properties

Article ID: 2880987 - Last Review: 01/16/2015 08:53:00 - Revision: 5.0

Microsoft Office Home and Business 2013, Microsoft Office Home and Student 2013, Microsoft Office Home and Student 2013 RT, Microsoft Office Personal 2013, Microsoft Office Professional 2013, Microsoft Office Professional Academic 2013, Microsoft Office Professional Plus 2013, Microsoft Office Standard 2013

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