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Lync 2013 crashes when an RCC-enabled user signs in

Assume that a Microsoft Lync 2013 user is enabled for the remote call control (RCC) feature. The user signs in to a Lync 2013 client. In this situation, the client crashes.
This issue occurs because Lync 2013 incorrectly handles an internal time-out when it sends the "Call Forwarding" request to the CSTA gateway.
To resolve this issue, install the following cumulative update:
2825630 Description of the Lync 2013 update 15.0.4551.1005: November 7, 2013

Article ID: 2898888 - Last Review: 11/07/2013 07:14:00 - Revision: 1.0

  • Microsoft Lync 2013
  • kbqfe kbfix kbsurveynew kbexpertisebeginner KB2898888